Shop Floor Leader & Team-Building Coach

Pret A Manger; Manchester; On-site; GBP 35,000 - 36,000; Full time

Benefits offered by this job

15% quarterly bonus

33 days annual leave (incl. flexible)

Free private medical cover

Pension contributions matched

Life assurance at 3x salary

Charity support (Pret Foundation)

Job summary

Pret a Manger is seeking an Assistant Manager to help oversee daily store operations in our Manchester shop. You will lead and motivate the team to deliver outstanding customer service and high‑quality food, while maintaining a positive, inclusive work environment built on teamwork.

You’ll train and develop team members, collaborate with front‑of‑house and back‑of‑house teams, and ensure health and safety standards, stock control, and waste reduction are managed effectively.

Qualifications

• Experience leading a team in retail or hospitality settings.
• Proven ability to deliver outstanding customer service and high-quality food.
• Ability to drive profit and maintain high standards while keeping energy high.

Responsibilities

• Support the General Manager in overseeing daily store operations.
• Lead and motivate the team to deliver exceptional customer experiences.
• Assist in training and developing team members to grow professionally.

Skills

Team leadership

Customer service

Retail/hospitality experience

Job description

Pret a Manger is seeking an Assistant Manager to help oversee daily store operations in our Manchester shop. You will lead and motivate the team to deliver outstanding customer service and high‑quality food, while maintaining a positive, inclusive work environment built on teamwork.

You’ll train and develop team members, collaborate with front‑of‑house and back‑of‑house teams, and ensure health and safety standards, stock control, and waste reduction are managed effectively.