Assistant Manager in Training

Hollywood Bowl Group; Yeovil; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join Hollywood Bowl Group as an Assistant Manager in Training, where you'll lead a team to deliver exceptional customer service in a fun, fast-paced environment. You'll receive comprehensive training and development opportunities, setting you up for future management success. Enjoy great benefits including discounts, additional holiday days, and ongoing career development.

Benefits

Access to management training programmes

Optional pension plan

Free monthly game vouchers

30% discount on food and drink

50% food discount during shifts

Enhanced maternity, paternity, adoption benefits

Qualifications

• Experience supervising a team.
• Excellent customer service and communication skills.
• High energy and ability to work in a fast-paced environment.

Responsibilities

• Lead and inspire the team on shift.
• Ensure customers have an unforgettable experience.
• Welcome customers and coach your team.

Skills

Customer service

Communication

Team supervision

Flexibility

Energy

Job description

Are you looking for personal development to become a future manager?

Are you seeking a fun, fast-paced environment with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), and in return, you'll receive:

• An extra 50p per hour, paid monthly
• Access to our management training programmes
• Optional pension plan
• Additional holiday days with service up to five days
• Ongoing training and career development opportunities
• Free monthly game vouchers
• 30% discount on food and drink for you and up to five friends
• 50% food discount during your shifts
• Access to our Team Member Support Programme, including counselling, life coaching, cognitive behaviour therapy, and Mental Health First Aiders
• Long service financial awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

And an exciting opportunity to join our Assistant Manager in Training programme!

The What...

As an Assistant Manager in Training (Team Leader), you’ll lead and inspire the team on shift, ensuring our customers have an unforgettable experience.

You will join us as a Team Leader, with a secured place on our next Assistant Manager in Training intake, setting you up for future management success.

No two shifts are the same; you may welcome customers, prepare your department, or coach your team. Your professional, energetic, and enthusiastic approach will ensure our customers enjoy a high-quality, value-for-money experience.

Opening Hours and Shift Patterns:

Our centres are generally open seven days a week, from 9am to midnight.

Peak times are evenings, weekends, and school holidays, when availability is especially needed.

Typical shifts include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

*Shift times vary by centre; details will be confirmed at interview.

You will receive comprehensive induction, ongoing training, and development opportunities, including apprenticeships and management training programs, to support your career growth.

To succeed as an Assistant Manager in Training, you should have:

• Experience supervising a team
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive team player attitude
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and friendly competition.

Since our listing on the stock market in 2016, we’ve expanded to 74 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We’re proud to be leaders in experiential family entertainment, continually expanding with new sites each year.

We value diversity and inclusion, committed to creating an equitable workplace where all contributions are recognized. We believe a diverse team makes us more relevant, competitive, and resilient.