Assistant Manager

Hollywood Bowl Group Plc; Poole; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading entertainment company as an Assistant Manager, where you'll enhance customer experiences and lead a dynamic team. Enjoy a supportive work environment with extensive benefits, including bonuses, discounts, and career development opportunities.

Benefits

Bonus scheme

50% off food when working

28 days holiday

Monthly free game vouchers

30% discount on food and drinks

Healthcare cash plan

Enhanced parental leave benefits

Qualifications

• Management experience in leisure, hospitality, or retail.
• Experience in inspiring and developing large teams.

Responsibilities

• Coaching and mentoring the team.
• Managing front-of-house operations.
• Assisting the General Manager with achieving goals.

Skills

Customer Service

Team Management

Leadership

Job description

About The Role

Are you a highly motivated, engaging manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable with exciting growth plans?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as an Assistant Manager. In return, you'll get:

• The opportunity to earn an extra £1 per hour, paid monthly, as part of our bonus scheme
• The chance to earn a centre outperformance bonus
• A 40-hour contract, plus pay for additional shifts
• 50% off food when working
• Optional pension plan
• 28 days holiday, increasing with service
• Access to our Centre Manager in Training programme and apprenticeships
• Monthly free game vouchers
• 30% discount on food and drinks for you and up to five friends
• Access to Employee Assistance Programme (EAP) and Mental Health First Aiders
• Healthcare cash plan
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced parental leave benefits

The What...

Joining as an Assistant Manager includes a comprehensive induction to prepare you across all areas of the centre, including lanes, bar and diner, and amusements.

In our dynamic environment, you will support the smooth operation of the business, bring fun and positivity to the team, and enhance the customer experience.

Your responsibilities will include coaching and mentoring the team, managing front-of-house operations, and assisting the General Manager with achieving centre goals and financial targets.

You will ensure the highest standards of service and safety, creating a fun and secure environment for customers.

To Be Successful You Will Have

• Management experience, preferably in leisure, hospitality, or retail
• A passion for customer service
• Experience in inspiring and developing large teams
• Willingness to work nights and weekends
• A drive for success

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition.

Since listing on the stock market in 2016, we’ve expanded to 74 UK centres and 13 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are market leaders in experiential family entertainment and continue to grow, opening about three new sites annually.

We value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that a diverse team makes us more relevant, competitive, and resilient.