Assistant Manager in Training

Hollywood Bowl Group Plc; Taunton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading entertainment company as an Assistant Manager in Training, where you'll develop your management skills in a fun, fast-paced environment. Enjoy benefits like in-house training, discounts, and a supportive workplace culture while ensuring excellent customer experiences.

Benefits

In-house management training programmes

Optional pension plan

Additional holiday days

Monthly free game vouchers

30% discount on food and drinks

50% off food when working

Support programme including counselling

Long service awards

Healthcare cash plan options

Qualifications

• Experience supervising a team.
• Excellent customer service and communication skills.
• High energy and ability to thrive in a fast-paced environment.

Responsibilities

• Lead and inspire your team during shifts.
• Ensure customers have an unforgettable experience.
• Coach your team and manage department setups.

Skills

Customer Service

Communication

Team Leadership

Flexibility

Job description

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About The Role

Are you looking for personal development to become a future manager? Are you seeking a fun, fast-paced environment with great benefits? Can you help us create lasting memories for our customers through outstanding service? If yes, then look no further!

The Why...

Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader) and enjoy:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to in-house management training programmes
• Optional pension plan
• Additional holiday days with service up to five days
• Ongoing training and career progression opportunities
• Monthly free game vouchers
• 30% discount on food and drinks for you and up to five friends
• 50% off food when working
• Support programme including counselling, life coaching, CBT, and Mental Health First Aiders
• Long service awards
• A £15 charity donation upon completing induction
• Enhanced parental leave benefits
• Healthcare cash plan options

And a place on our Assistant Manager in Training programme!

The What...

As an Assistant Manager in Training (Team Leader), you'll lead and inspire your team during shifts, ensuring customers have an unforgettable experience. You'll start as a Team Leader with a secured spot in our next Assistant Manager in Training intake, setting you up for future management success.

No two shifts are the same; you might welcome customers, set up your department, or coach your team. Your professional, energetic, and enthusiastic approach will ensure excellent customer experiences.

Opening Hours And Shift Patterns

Our centres are typically open 7 days a week, from 9 am to midnight. Peak times are evenings, weekends, and school holidays, requiring availability during these periods. Typical shifts include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

Shift times vary by centre; details will be confirmed at interview. You will receive comprehensive induction, ongoing training, and career development opportunities, including apprenticeships and management programmes.

To be a successful Assistant Manager in Training, you'll need:

• Experience supervising a team
• Excellent customer service and communication skills
• High energy and ability to thrive in a fast-paced environment
• A friendly, supportive team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition. Since listing on the stock market in 2016, we've expanded to 74 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We’re committed to diversity, inclusion, and creating a supportive workplace that values individual contributions, making us a more relevant and resilient company.