Assistant Manager - Hospitality Leader in Service

Fuller's; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

25% discount on food and drink

Tips paid weekly

Discounted hotel stays

Online benefits platform (My Fuller’s)

Healthcare cash plan

Induction and training

Wagestream access

Job summary

Fuller’s in London is seeking an Assistant Manager for The Mad Hatter Hotel near Southwark. You will lead a busy front-of-house team, ensure smooth operations, and uphold exceptional guest service across pub and hotel environments.

The role offers induction and training, ongoing development, and perks such as discounted food and drink, weekly tips, and Wagestream access to help you manage earnings. A friendly, fast-paced team awaits you.

Qualifications

• Experience in hospitality leadership preferred.
• Ability to manage day-to-day operations.
• Excellent interpersonal and guest-service oriented approach.

Responsibilities

• Oversee daily operations of the venue and pub-hotel interactions.
• Lead and develop front-of-house team to deliver high standards of service.
• Ensure guest satisfaction and resolve issues promptly and professionally.
• Collaborate with kitchen and bar teams to maintain smooth service flow.

Skills

Leadership

Communication

People skills

Decision making

Fast-paced environment

Job description

Fuller’s in London is seeking an Assistant Manager for The Mad Hatter Hotel near Southwark. You will lead a busy front-of-house team, ensure smooth operations, and uphold exceptional guest service across pub and hotel environments.

The role offers induction and training, ongoing development, and perks such as discounted food and drink, weekly tips, and Wagestream access to help you manage earnings. A friendly, fast-paced team awaits you.