Assistant Manager - Hospitality Leader in Pub & Inn

Le Strange Arms; Saffron Walden; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

Employee Assistance Programme (EAP)

Social events

Work anniversary rewards

Refer a friend scheme

Wine discounts

Family discounts

Food discounts

Discounted overnight stays

Retail discounts

Free meal on duty

Wagestream tips

Flexible hours

Training & development

Job summary

Chestnut, a growing group of pubs with rooms in East Anglia, is seeking an enthusiastic Assistant Manager for its Saffron Walden venue. You will work closely with the General Manager to drive guest satisfaction, manage both front-of-house and behind-the-scenes operations, and lead a cohesive team committed to exceptional service.

You will recruit, train, and develop staff, oversee stock and cash handling, and contribute to achieving financial targets while delivering a warm, welcoming guest

Qualifications

• Experience leading FOH/BOH teams to high standards.
• Proven ability to drive financial performance and guest satisfaction.
• Skilled in staff recruitment and development.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience.
• Lead guests through all aspects of an enjoyable restaurant/hotel experience.
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Skills

Team leadership

Guest service excellence

Staff training

Operational oversight

Job description

Chestnut, a growing group of pubs with rooms in East Anglia, is seeking an enthusiastic Assistant Manager for its Saffron Walden venue. You will work closely with the General Manager to drive guest satisfaction, manage both front-of-house and behind-the-scenes operations, and lead a cohesive team committed to exceptional service.

You will recruit, train, and develop staff, oversee stock and cash handling, and contribute to achieving financial targets while delivering a warm, welcoming guest