Assistant Manager (Full Time)

Trading-Post-Coffee-Roasters; Brighton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Performance Related Bonus Scheme

Team Card Membership: 25% off all food

50% off all food and beverage at every

Trading Post Coffee Roasters Coffee H

Retail discount on Trading Post Brew,

Discounted meals and free coffee on

Access to Wellness Scheme

Job summary

Trading Post Coffee Roasters in Brighton is seeking an ambitious Assistant Manager to lead daily front-of-house operations and deliver exceptional guest experiences. You will drive hospitality standards, support the management team to hit targets, and coach a diverse team in a busy cafe/roastery environment.

We offer career progression and a supportive culture that values training and growth. In this role you will be the face of the venue, ensure smooth service, manage shifts, and collaborate

Qualifications

• Experience leading front-of-house teams in a fast-paced venue.
• Strong communication and guest relations skills.
• Proactive and energetic leader who motivates teammates.

Responsibilities

• Run day-to-day venue operations to deliver excellent guest experiences.
• Uphold hospitality standards and service quality.
• Lead front-of-house team and coordinate with back-of-house.
• Assist in recruitment, onboarding and staff development.
• Drive sales and achieve targets while maintaining brand standards.
• Attend regular team and management meetings.
• Represent the venue with a positive and professional appearance.

Skills

Leadership

Hospitality excellence

Communication skills

Team leadership

Guest-focused

Job description

At Trading Post Coffee Roasters, coffee is at the heart of everything we do.

As an independent, specialty coffee company, we're passionate about sourcing, roasting and serving exceptional coffee whilst creating memorable experiences for every guest. We believe great coffee starts with great people, which is why we invest in developing our teams through training, coaching and genuine opportunities to grow.

If you're passionate about specialty coffee, enjoy working in a fast-paced environment and take pride in your craft, we'd love to hear from you.

We are looking for an awesome Assistant Manager who is passionate about hospitality and progressing their career to join our team. As an Assistant Manager you will be one of the faces of the venue and we expect you to help run your venue in style on a day-to-day basis and support the management team to deliver an amazing guest experience every time, to exceed targets, drive sales and strong commercial performance, and engage your team to meet their goals. In return we will invest time and energy towards helping you push your career to the next stage, whatever that looks like for you.

Our awesome Assistant Managers demonstrate a 'we're all in this together' attitude and confidence in leading the front-of-house team with passion and energy. You must drive hospitality and sales whilst engaging your team to be passionate, reliable, outgoing, universal and dutiful. Some previous experience as an Assistant Manager would be super-beneficial, especially in a busy environment with a diverse team.

What You Can Expect Your Responsibilities to Be...

• The day-to-day running of a high-volume and fast-paced bar and restaurant
• Embody and possess a full understanding of our hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where requiredSupport in the recruitment and onboarding of new team members into your venue
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Participate in regular team and management meetings
• To abide by house rules and Company policies and procedures at all times
• Display a smart and professional appearance, always striving to represent your venue in a positive way

The Skills We are Looking For…

• Strong leadership skills
• A true leader with a big personality that embodies what great hospitality looks like
• The drive for continuous development and improvement
• Determination to set and achieve goals, both commercial and personal
• Ability to prioritise workload, both personal and that of the team
• Excellent communication skills to enable effective dialogue with team members and guests that knows their audience and can build great relationships
• Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence
• The drive to take action before being asked and to see tasks through to completion

What Extras We Offer...

• Performance Related Bonus Scheme
• Team Card Membership:
  • 25% off all food and beverage at other Beachfront Leisure venues
  • 50% off all food and beverage at every Trading Post Coffee Roasters Coffee House
• Retail discount on Trading Post Brew at Home products
• Discounted meals and free coffee on duty
• Access to Wellness Scheme

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

Beachfront Leisure is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.