Assistant Manager, Carvela Trafford

Kurt Geiger; Trafford; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive basic salary

Gorgeous shoes each season

Amazing employee discounts

Job summary

Kurt Geiger in Trafford is seeking a dynamic retail manager to lead store performance and drive exceptional customer service. You will motivate your team, uphold service standards, and work to achieve sales targets while maintaining premium presentation of our footwear and accessories.

Join a luxury fashion brand with a global footprint. You will collaborate with senior leadership, manage payroll budgets, and ensure peak trading periods are covered with strong leadership and a focus on brand

Qualifications

• Previous retail management experience.
• Background with a fashion-forward footwear, accessory or fashion brand.
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand

Responsibilities

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and promote service standards within your team
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your senior leadership team
• Consistently motivate your team
• Maintain a high-performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Maintain payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

Skills

Retail management

Team leadership

Sales KPI achievement

Customer service

Job description

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and promote service standards within your team
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your senior leadership team
• Consistently motivate your team
• Maintain a high-performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Maintain payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

• Previous retail management experience
• Background with a fashion-forward footwear, accessory or fashion brand
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand

• Competitive basic salary
• Gorgeous shoes each season
• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

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