Assistant Manager, Kurt Geiger, East Midlands

Kurt Geiger; South Normanton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive basic hourly rate

Amazing employee discounts

Pension contribution

24hr GP access, through RetailTrust

Uniform allowance

Job summary

Kurt Geiger is seeking an experienced Retail Manager to lead a busy store in the United Kingdom. You will drive service standards, mentor the team, and ensure the store meets its sales targets while maintaining brand presentation and customer satisfaction.

Successful candidates will demonstrate strong leadership, excellent communication, and the ability to manage stock, promotions, and KPI-driven performance in a fashion retail environment.

Qualifications

• Retail management experience in fashion or lifestyle brands.
• Strong leadership and team motivation.
• Excellent communication with staff management.
• Ability to stay composed under pressure.
• Proven ability to set targets and drive sales.
• Maintain a polished, brand-representative appearance.

Responsibilities

• Ensure service standards are met in-store through motivation and development.
• Mentor your team by demonstrating service standards.
• Meet store and company sales targets by setting and monitoring goals.
• Monitor KPIs and develop the team with the store manager.
• Maintain stock deliveries and accuracy with head office.
• Organise store promotions to boost sales and promotions.
• Protect Kurt Geiger brands and uphold personal presentation standards.
• Keep store visually presented according to VM guidelines.
• Build excellent customer relationships for repeat business.
• Assist with recruitment and onboarding with the HR talent team.

Skills

Retail management

Leadership

Communication

Stress resilience

Relationship building

Sales target setting

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

WE NEED YOU TO:

• Ensure service standards are consistently met in your store, through regular team motivation, training and development
• Be a mentor for your team by demonstrating service standards and leading by example
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
• Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed alongside the store manager
• Ensure operational objectives of the store and company are upheld and maintained
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
• Regularly update the store manager on trade and team performance
• Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team
• Maintain a high-performance team through regular one- to-one meetings
• Build and maintain excellent customer relationships for repeat business
• Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales
• Monitor and manage stock deliveries
• Work with head office merchandising team to ensure restock accuracy
• Coordinate store stock take and maintain stock accuracy standards
• Organise and execute impactful store promotions to boost overall sales for store
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
• Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines
• Keep up to date with new fashion trends
• Be an ambassador for your team and store

Requirements

• Previous retail management experience
• Strong understanding of fashion trends and brands
• Possess a strong sense of leadership
• Excellent communication skills
• Ability to stay composed during stressful situations
• Ability to create and sustain great relationships
• Experience in setting team targets and driving salesTo be immaculately presented and representative of the brand

Benefits

• Competitive basic hourly rate
• Amazing employee discounts
• Pension contribution
• 24hr GP access, through RetailTrust
• Uniform allowance

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

INDNORTH