Assistant Manager: Build Team, Drive Guest Experience

KFC Middlehaven - Heath Road; Tees Valley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra holiday

Free chicken & chips every shift

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC Middlehaven - Heath Road is looking for a restaurant leader who can drive performance, coach the team, and deliver a standout guest experience in a busy Tees Valley site.

You will own daily operations, guide the team, and ensure targets are met while maintaining a welcoming, high-energy atmosphere. This role rewards initiative, teamwork, and a passion for serving great chicken with consistency.

Qualifications

• Previous restaurant leadership experience.
• Proven ability to drive guest satisfaction and KPI targets.
• Strong communication and coaching skills.
• Ability to manage busy, high-volume environments.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Train, coach, and motivate your crew to meet and exceed standards.
• Own your KPIs, support the team, and ensure shifts meet targets.
• Oversee rosters, stock, and admin to keep operations solid.
• Create a welcoming guest experience and turn first-timers into regulars.

Skills

Leadership

Team motivation

Customer service

Problem solving

Job description

KFC Middlehaven - Heath Road is looking for a restaurant leader who can drive performance, coach the team, and deliver a standout guest experience in a busy Tees Valley site.

You will own daily operations, guide the team, and ensure targets are met while maintaining a welcoming, high-energy atmosphere. This role rewards initiative, teamwork, and a passion for serving great chicken with consistency.