Assistant Manager

Pet Family Limited; Billingshurst; On-site; GBP 14,627 - 20,832; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Job summary

Pets Corner in Billingshurst is seeking an Assistant Manager to join our family-run store. The role is permanent, full-time, 37.5 hours over any 5 days, with an hourly rate of £12.87.

You will lead a small team, deliver exceptional customer service, manage stock, pricing and merchandising, and participate in our training curriculum. Benefits include staff discounts, a bonus scheme, and wellbeing support.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Willing to build relationships with customers and their pets.
• Desire for ongoing personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work on own initiative in a busy team.

Responsibilities

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend products to meet customer needs.
• Maximise sales by identifying improvements.
• Lead by example, train and develop the team using our Curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions, and merchandising up to date.
• Key holding responsibilities, opening and closing the store.
• Maintain inventory via stock checks and deliveries; investigate losses.

Skills

People leadership

Customer service

Team motivation

Merchandising

Job description

47-55 High Street, Billingshurst, West Sussex RH14 9PP

£12.87 per hour

Permanent

Full-time

Full time - 37.5 hours over any 5 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Billinghurst.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.