Assistant Manager

The-Wheelwright; Warblington; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Salary up to £33,100 + share of Tronc

Flexible shift patterns

Meals discount up to 33%

Hotel accommodation discount 33%

Development program

Lifestyle card discounts

Service awards

Birthday Gift

Refer a friend recruitment incentives

Job summary

Upham Inns is seeking an Assistant Manager to join our team. You will lead front-of-house and oversee daily operations, delivering outstanding guest experiences across our pubs.

As part of a supportive team, you will drive service quality, staff development, and adherence to company standards while maintaining a welcoming atmosphere. The role requires strong leadership, excellent communication, and a willingness to work evenings, weekends and holidays.

Qualifications

• Previous supervisory experience within hospitality.
• The Right to Work in the UK.
• Strong leadership and staff development skills.
• Excellent interpersonal and communication skills.
• Innovative, trustworthy and impartial.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Delivery of guest experience at a high level with consistency through every shift.
• Overall responsibility for the food and beverage.
• Achieving the KPI's / performance metrics for the ongoing financial success of the business.
• HR responsibilities including recruitment and development of staff.
• Stock controls.
• Drive business through the delivery of consistent guest experiences.
• Opening and closing of the business.

Skills

Supervisory experience

Leadership

Interpersonal communication

Right to work in UK

Evenings/weekends/holidays willingness

Innovative / trustworthy / impartial

Job description

What's in it for you?

• Up to £33,100 per annum plus a share of Tronc (this can be up to £5000 per year)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation - 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card - which will provide you with instant access to over5,000 discountsacross all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a100% free benefitfor our Upham Inn team members.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000

Assistant Manager Requirements:

• Previous supervisory experience within Hospitality
• The Right to Work in the UK
• Strong leadership skills with a passion for staff development and upskilling
• Excellent interpersonal and communication skills
• Innovative, trustworthy and impartial
• Ability to work evenings, weekends and holidays is essential.

Duties/Responsibilities:

• Delivery of guest experience at a high level with consistency through every shift
• Overall responsibility for the food and beverage
• Achieving the KPI's / performance metrics for the ongoing financial success of the business
• HR responsibilities including recruitment and development of staff
• Stock controls
• Drive business through the delivery of consistent guest experiences
• Opening and closing of the business

A job you can enjoy

As our Assistant Manager, you will help to create a special atmosphere for guests. You will still be out there on the floor, right at the heart of the action - but you'll be more than just 'one of the team'. While the General Manager drives the business, it is you that manages the day-to-day running of the business...

You'll need to take ownership of problems, and you'll live by a mantra of 'always doing the right thing' - sometimes needing to think outside the box. Supporting the General Manager is a great way to learn the business side of running a pub. It is a chance to develop your skills and gain the knowledge you need to progress your career even further.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.

It's an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team