Assistant Manager

nandos; United Kingdom; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Free PERi-PERi meal

40% staff discount

PERiPlus discounts

Development programmes

Sabbatical every 5 years

Job summary

Nando's UK is seeking an Assistant Manager to lead an energetic team and deliver an Extra Hot customer experience on every shift. You’ll oversee shift operations, motivate staff, and ensure smooth service during busy periods, while driving sales and profitability.

Join us to develop as a leader through structured training, strong team culture, and ongoing performance feedback. We look for passion, energy, and a commitment to customer excellence.

Qualifications

• Experience leading a team on fast-paced shifts.
• Ability to plan shifts and schedule staff.
• Track record of delivering strong customer service.
• Willingness to work in a busy restaurant environment.

Responsibilities

• Lead and motivate a shift team to deliver legendary service.
• Ensure smooth shifts through effective planning.
• Drive operational excellence on a busy restaurant floor.
• Develop and coach team for growth.

Skills

People leadership

Customer service

Shift planning

Team development

Job description

Salary up to: £36,000.00

Got a passion for people and ready to take the next step in your leadership journey? If you thrive on delivering legendary customer service, running smooth shifts, inspiring a high-performing team and driving operational excellence, you could be our next Assistant Manager.

Extra Hot perks

• Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work
• Nandoca discount: 40% off for you and up to 5 friends or fam when you're not working
• Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+
• Grow with us: we've got loads of development programmes to help you build skills for life and take your next step, wherever that may be. In fact, over 80% of our General Managers were promoted from an Assistant Manager
• Prep for success: from day one, you'll follow a three-month training plan designed to help you learn, grow, and thrive in your role
• Wellbeing support: get free, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare
• Sabbatical : every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy
• Once in a lifetime travel: explore our heritage and culture through unforgettable experiences
• Get paid to work with your mates: refer your friends and earn a bonus when they join the Nando's family
• Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results
• Saving for tomorrow: a contributory pension scheme if you're based in the UK
• No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way

What you'll bring to the Managers table

• More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time
• Your experience : whether that's leading a team, managing fast-paced shifts, or delivering great customer experiences, you'll bring the skills and confidence to make an impact from day one
• Master the shift : keep every shift running smoothly through effective planning, smart scheduling, and putting the right people in the right place at the right time. Using real-time insights, you'll drive sales, control costs, and help grow profitability
• Hungry for growth : keen to learn, develop and take on new challenges in a fast-paced restaurant environment
• Spot and nurture talent : actively develop your team, recognise potential and help to grow the next generation of leaders
• Owning the customer journey : take full ownership of the Nando's customer journey on shift across Eat-in, Collect and Delivery