Assistant Manager

Bubble CiTea; Telford; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Career progression

Training & development

Promotion opportunities

Team culture

Staff discounts

Free bubble tea

Brand valued

Job summary

Bubble CiTea in the United Kingdom is seeking an Assistant Manager to support daily operations, lead a small team, and uphold high standards of service and product quality. You will manage staff rosters, handle stock, and ensure smooth store performance.

You are a natural leader with a sales-focused mindset, flexible hours, and a passion for developing people. Join a welcoming, family-like team and grow into a future management role with ongoing training and progression opportunities.

Qualifications

• Experience in managerial/supervisor role in a fast-paced food/beverage environment.
• Proactive, 'can do' attitude with strong people skills.
• Willingness to work evenings, weekends and holidays as needed.

Responsibilities

• Support the Store Manager with daily operations, including staff scheduling and administration.
• Lead the team in the Store Manager’s absence, maintaining standards and morale.
• Resolve customer queries and complaints, escalating when necessary.
• Assist with cash handling, end-of-day finance, and stock management.
• Motivate the team to achieve sales targets and uphold Sunny Service standards.
• Ensure consistent drink preparation, product quality, and allergen compliance.

Skills

Managerial experience

Leadership

People development

Sales focus

Job description

Bubble CiTea : Bubble Up Your Career!

BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.

We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.

OUR MISSION

Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.

WE’RE HIRING: Assistant Manager

As a Assistant Manager, YOU WILL

• Support the Store Manager with daily operations, including staff scheduling, stock control, and administration


• Lead the team in the Store Manager’s absence, maintaining high standards and team morale


• Resolve customer queries and complaints, escalating when necessary


• Assist with cash handling, end-of-day finance, and stock management


• Motivate the team, promote sales targets, and uphold excellent ‘Sunny Service’ standards


• Ensure consistent drink preparation, product quality, and allergen compliance


• Maintain store presentation, cleanliness, and operational equipment


• Support staff training and development, assigning tasks to maximise efficiency


• Help drive sales and contribute to achieving store budget goals


• Ensure compliance with health, safety, and regulatory standards


• Complete the reasonable tasks that assigned by the company

You Are

• Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry


• A natural leader with a proactive, “can do” attitude


• Passionate about people, service, and personal development


• Open to learning and sharing your knowledge with others


• Flexible with working hours (evenings, weekends, and holidays as needed)


• Reliable, punctual, and ready to make a difference


• Eligible to work legally in the UK

What We Offer

• Clear career progression paths—your growth is our priority


• Ongoing training & development to build your skills and confidence


• Opportunities for promotion into management and beyond


• A fun, supportive, and family-like team culture


• Staff discounts on our amazing drinks


• A free bubble tea during every shift


• The chance to be part of a brand that values you—not just as an employee, but as a future leader

YOUR CAREER STARTS HERE

At BUBBLE CITEA, we’re not just offering a job—we’re offering you a place to thrive. So if you're ready to take the next step and grow your career in a vibrant, people-first company, apply now and let’s build something amazing together.