Assistant Manager

Hesketh Tavern Ltd; Stockport; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Excellent tips

Flexible hours

50% off food for you and 3 others

Excellent training and progression

Free food and drinks on shift

Team events and a supportive culture

Inclusive family environment

Job summary

Almond Family Pubs in the Stockport area is seeking a brilliant Assistant Manager to support and lead alongside a fantastic management team at our big, food-led site. You'll be serving guests in the bar and restaurant while coaching the front of house team.

You'll drive exceptional customer service, train and mentor staff, manage busy services and events, and help develop a friendly, inclusive team culture that puts People First.

Qualifications

• Passion for hospitality and guest service excellence.
• Warm, friendly presence with strong interpersonal skills.
• Ability to train and mentor front-of-house staff.
• Reliability and flexibility in a fast-paced pub environment.

Responsibilities

• Serve guests in bar and restaurant; train and lead the team; manage busy services and events.

Skills

Hospitality leadership

Customer service

Team training

Flexible & reliable

EPOS systems

MS Office

Stock control

Tools

EPOS systems

HR software

Microsoft Office

Job description

We’re Almond Family Pubs – a proud, independent group known for doing things properly. Our newly refurbished and rebranded premium pub inCheadle Hulme is looking for a brilliant Assistant Manager to support and lead alongside a fantastic management team.

With 200 indoor covers and a further 230 outside, this is a big, busy, food-led site that will be a true community hub. Expect a fresh, seasonal menu, classic pub favourites with a premium twist, and a new team to develop and lead.

This is your chance to be part of a brand-new business that values quality, autonomy and team culture.

With a superb selection of stunning pubs all located in and around the Stockport area, Almond Family Pubs is a special place to work. 100% family owned, we are a close-knit team of people who are passionate about working in great pubs and delivering incredible customer service. We’re well known for our tasty pub classics and great beers and wines, and this will be the 5th pub to join our family.

Join us and we can offer you benefits such as…

• Excellent tips – currently averaging at £3.00 per hour
• Flexible hours with a healthy life/work balance
• 50% off food for you and 3 others in any Almond Family pub
• Excellent training, development, and progression opportunities
• Free food and drinks whilst on shift
• A fun, supportive, and inclusive work environment with a real family feel
• Regular team events and incentives

Our Assistant Managers

You will play a key role in ensuring the smooth running of our pub. That means you'll be serving guests in the bar & restaurant, training & leading our team and managing busy services & special events. As Assistant Manager at Almond Family Pubs, you will have a genuine passion for exceptional customer service and a pro-active approach to team management.

What we need from you…

• A passion for everything hospitality, a smile and ability to entertain our customers and nurture our team
• Be warm and friendly with natural ‘presence’
• The ability to deliver outstanding customer service leading to exceptional guest satisfaction
• Ability to train, coach and mentor the front of house team
• Be reliable and flexible
• Competent use the EPOS, back office stock systems, HR and Microsoft packages
• A keen eye for detail, always looking for the next task or challenge to overcome
• Willingness to learn new skills

Our values...

People First

One Big Happy Family

Prioritising Today's Guests

Sustainability, Innovative & Future Proof

Excellence

Warm & Welcome

We endeavour to be a company that is inclusive to all people, from all backgrounds and we welcome applications from everyone, irrespective of your age, gender, identity, race, sexual orientation, ethnicity. We believe this creates an environment where everyone, from any background, can thrive and be happy at work.