Assistant Manager

Waterfront Cafe; Southmoor; In loco; GBP 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company pension

28 days annual leave

Training and development

Descrizione del lavoro

Waterfront Café in Benson is seeking an experienced Assistant Manager to help lead the day-to-day operation across café, bar, restaurant, pizza and events, with a focus on service, quality and hospitality.

You will run shifts, coach the team, control labour, stock and waste, handle customer queries, drive sales and ensure food safety; a route to career progression and a supportive management team are offered.

Competenze

• Experience in a hospitality supervisor/assistant management role.
• Confident leading a team and running shifts.
• Hands-on, organised and commercially aware.
• Passionate about customer service.
• Knowledgeable about food safety and hospitality standards.
• Positive, reliable and able to lead by example.

Mansioni

• Lead and support the team during busy shifts.
• Maintain high standards of service, food quality, cleanliness and food safety.
• Support schedule, labour control, stock, ordering and waste reduction.
• Coach and develop team members.
• Deal confidently with customer queries and complaints.
• Help drive sales, upselling and overall profitability.
• Take responsibility for the smooth running of the business when the Store Manager is not on site.

Conoscenze

Hospitality supervision

Team leadership

Shift management

Customer service

Food safety knowledge

Leading by example

Descrizione del lavoro

Waterfront Café | Bar | Bistro is a busy riverside venue in Benson, offering café, bar, restaurant, pizza and events service. We are looking for an experienced and enthusiastic Assistant Manager to join our team.

The Role

Working closely with the Management team, you will help lead the day-to-day operation of the business and ensure our customers receive excellent food, service and hospitality.

You will:

• Lead and support the team during busy shifts.
• Maintain high standards of service, food quality, cleanliness and food safety.
• Support schedule, labour control, stock, ordering and waste reduction.
• Coach and develop team members.
• Deal confidently with customer queries and complaints.
• Help drive sales, upselling and overall profitability.
• Take responsibility for the smooth running of the business when the Store Manager is not on site.

What We’re Looking For

We’re looking for someone who is:

• Experienced in a hospitality supervisor/assistant management role.
• Confident leading a team and running shifts.
• Hands-on, organised and commercially aware.
• Passionate about customer service.
• Knowledgeable about food safety and hospitality standards.
• Positive, reliable and able to lead by example.

Why Join Us?

• Competitive salary of £30,000-£34,000.
• Full-time permanent position.
• Training and ongoing development.
• Genuine opportunity for career progression.
• A varied role across café, restaurant, bar, pizza and events.
• Supportive management team.
• Riverside working environment in Benson.
• Company pension
• 28 days annual leave.