Assistant Manager

Venture Hotels; Sherfield on Loddon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Discounts on brands

Wagestream access

Employee assistance program

Career progression

Job summary

Venture Hotels in the United Kingdom is seeking an Assistant Manager to join our busy pub management team. You will lead by example, ensuring customers and teams have a great time, and support the General Manager in daily operations.

You’ll champion brand standards, train and develop staff, and maintain safety and allergen controls while delivering memorable guest experiences. This role offers a competitive salary and pension, with opportunities to grow across our well-known brands.

Qualifications

• Experience leading hospitality teams during busy shifts.
• Strong communication and customer service focus.
• Ability to train and develop team members.
• Ensure brand standards and safety compliance.
• Proficient in English, both spoken and written.
• Adaptable and able to handle fast-paced environments.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead the team to deliver great guest experiences.
• Train and mentor staff.
• Uphold brand standards and safety.
• Communicate effectively and motivate the team.
• Manage shift operations during busy periods.

Skills

Leadership

Team management

Customer service

Communication skills

Training and development

Allergen controls

English proficiency

Job description

As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Qualifications What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.
  You'll be passionate about delivering amazing experiences for customers.
• You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
  We're called Venture Hotels for a reason: We're pioneers! And we thrive on originality. As Greene King's ventures arm, we're here to push boundaries. And we're driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.
  You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.