Assistant Manager

MOBOLISE; Rainham; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

Employee discounts (40%+).

Staff events & live sport

Employee Assistance Programme

Family-friendly benefits

Job summary

The Cricketers in Rainham is seeking an experienced Assistant Manager to lead a warm, busy pub team. You’ll cover day-to-day operations, develop staff, and ensure outstanding customer experiences across drinks, pub classics and small plates.

You’ll work closely with the General Manager to drive sales and create a welcoming, safe environment. Join a community-focused Greene King pub with live sport, music and events, and help take the business to the next level while supporting and motivating

Qualifications

• Experience in hospitality management leading a team.
• Ability to lead from the front and make decisions on shift.
• Customer-focused mindset with a passion for great hospitality.

Responsibilities

• Support the General Manager with day-to-day pub operations.
• Take ownership of shifts and ensure smooth running of the business.
• Lead, coach and develop the established team.
• Create a welcoming atmosphere and drive excellent service.
• Maximise events and live sports to boost trade.
• Maintain high standards of service, cleanliness and safety.

Skills

People-management

Team development

Customer service

Decision making

Hands-on leadership

Job description

What's the opportunity?

Working closely with the General Manager, you'll play a key role in running the pub, developing the team and delivering fantastic customer experiences.

We're looking for someone who is confident making decisions, takes ownership of their shifts and knows how to get the best out of people. You'll be a hands‑on leader who enjoys being out on the floor, working alongside the team and making sure the pub is at its best.

You'll be responsible for:

• Supporting the General Manager with the day‑to‑day running of the pub and stepping up in their absence.
• Taking ownership of shifts and making confident decisions to keep the business running smoothly.
• Leading, coaching and developing our established team, helping everyone reach their potential.
• Creating a welcoming atmosphere where customers feel valued and want to return.
• Delivering excellent service across our drinks, pub classics and small plates.
• Making the most of live sport, Champions League football, live music and other events to drive trade.
• Building strong relationships with our regulars and the wider local community.
• Maintaining high standards across service, cleanliness, safety and compliance.
• Identifying opportunities to grow sales and improve business performance.
• Keeping the team motivated, organised and ready to deliver, even when things get busy.

Company Description

The Cricketers, Rainham
Assistant Manager
Salary - £31,000 - £35,000 + Bonus

Love great pubs, live sport and bringing out the best in a team? This could be your next move!

The Cricketers in Rainham is a much‑loved community pub with a proud heritage, a lively atmosphere and plenty going on. From Champions League football and live music to Sunday roasts and drinks in the beer garden, we're a place where customers come together, enjoy themselves and keep coming back.

We're looking for an experienced Assistant Manager who can build on the great team we already have, bring fresh energy to the business and help us take things to the next level.

Why The Cricketers?

The Cricketers is all about community, great drinks and bringing people together.

From expertly kept beers and favourite spirits to pub classics, sharing plates and hearty Sunday roasts, there's something for everyone. Our live sport, Champions League football, live music and beer garden give customers plenty of reasons to visit throughout the week.

You'll be joining a pub with a great team already in place, so this is an opportunity to build on those strengths, help your people develop and play a key role in driving the business forward.

If you're someone who enjoys a lively pub, loves working with people and wants to make a real difference, we'd love to hear from you.

Additional Information

And there's plenty in it for you...

At Greene King, we're passionate about helping our people build careers they're proud of.

You'll have access to:

• Career development opportunities across Greene King and our family of brands.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% for loved ones across our brands.
• 50% employee discount and 25% for loved ones at Greene King Inns.
• Free Employee Assistance Programme.
• Enhanced family‑friendly maternity and paternity support.
• Menopause Friendly Employer.
• Refer a Friend scheme - up to £1,500.
• Wagestream.
• Retail discounts, including savings with Superdrug and Three Mobile.

Greene King is the country's leading pub company and brewer. With over 220 years of history and a 39,000‑strong team, we're on a mission to pour happiness into lives and become the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Bring your energy. Develop the team. Make The Cricketers yours.

Qualifications

What we're looking for

We're looking for someone with previous hospitality management experience who has the confidence to lead, the personality to engage customers and the drive to develop a great team.

You'll ideally have:

• Previous experience in an Assistant Manager, Deputy Manager or similar hospitality management role.
• Experience working in a busy pub, bar or restaurant environment.
• Strong people‑management skills and a genuine interest in developing others.
• The confidence to make decisions, take ownership and lead from the front.
• A hands‑on approach - you'll be working alongside your team, not managing from the sidelines.
• A customer‑first mindset and a passion for delivering memorable hospitality.
• An interest in live sport and an understanding of how sporting events can bring a pub to life.
• Commercial awareness and the ambition to help grow the business.
• The ability to stay calm under pressure and bring the team with you.

Personal Licence: As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.