Assistant Manager

St Andrews Brew House; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career Pathway & GM development

Fully funded apprenticeships and培训

Discounts 20% in Young's Pubs and 30%

Share Save Scheme

Free Meals

28 Days holiday per year

Company Pension Scheme

Job summary

St Andrews Brew House in the heart of Norwich is seeking an Assistant Manager to lead our busy, food-focused pub. You will drive service excellence, manage daily operations and support a friendly team to deliver memorable guest experiences.

We value passion for hospitality, a proactive management style and a commitment to developing staff. This role offers ongoing training, career progression opportunities, and the chance to grow with a well-loved local pub in a vibrant city.

Qualifications

• Passion for exceptional customer service and guest experience.
• Pro-active approach to team leadership and staff development.
• Commitment to a career in hospitality with ongoing development.

Responsibilities

• Lead and motivate front-of-house and support teams to deliver great service.
• Train and coach team members to maintain high standards.
• Play a pivotal role in maintaining pub standards and guest satisfaction.

Skills

Customer service

Team management

Job description

Assistant Manager

Do you love beer? Do you love people? We are St Andrews Brew House, smack bang in the centre of Norwich and we're all about great beer, great food and great service - we even brew our own beer on site!

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.