Assistant Manager

The Fragrance Shop; Long Lee; On-site; GBP 23,000 - 30,000; Full time

Job summary

The Fragrance Shop is seeking an enthusiastic Assistant Manager to join our team. You will support the Store Manager in delivering exceptional customer service, driving sales, and ensuring smooth operation of the store.

This hands-on role also involves training and developing staff, scheduling shifts, and maintaining high product knowledge in a fast-paced fragrance environment.

Qualifications

• Experience in retail or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to train and develop staff.

Responsibilities

• Support the Store Manager in delivering excellent customer service and achieving store targets.
• Drive sales and maximise opportunities while ensuring smooth store operations.
• Contribute to staff training and development and maintain product knowledge.

Job description

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team. Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.
We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!