Assistant Manager

Mitchells & Butlers plc; London Borough of Merton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers plc is hiring an Assistant Manager for The Goat pubs in London. You’ll support the General Manager, lead a team, and ensure superb guest experience with hands-on coaching and daily oversight.

We offer strong progression, staff discounts across brands, pension, 28 days holiday, and share opportunities. Join us to help create memorable pub experiences and a welcoming team culture.

Qualifications

• Experience in managing a team in a fast-paced hospitality environment.
• Proven ability to train and motivate staff to deliver high-quality guest service.
• Strong communication and problem-solving skills.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and mentor the team to deliver excellent guest experiences.
• Ensure consistent service standards and operational efficiency.
• Act as Duty Manager when the General Manager is not present.

Skills

Management experience

Team leadership

Communication skills

Guest service focus

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at the Goat, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.