Assistant Manager

Tortilla Mexican Grill plc; Leicester; On-site; GBP 30,000 - 36,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Manager to join their Leicester team. This full-time role offers a competitive salary and an exciting bonus structure. You will lead a dedicated team, ensuring exceptional customer service and operational excellence. With a focus on career progression, you'll have opportunities to grow within the company and participate in new store openings. Enjoy benefits like flexible working hours, free meals during shifts, and a positive work environment where your contributions are valued. If you love food and are eager to inspire others, this is the perfect opportunity for you!

Benefits

Flexible working opportunities

Free meals on shifts

33 days paid holiday per year

Incentives including holidays and festival tickets

Discounts on cinema tickets and Apple products

Wellbeing support including free counselling

Qualifications

• Experience as an Assistant Manager or Supervisor preferred.
• Good understanding of GP & Labour control.

Responsibilities

• Train, inspire, and develop a happy team.
• Deliver exceptional service in a fast-paced environment.

Skills

Customer Service

Team Leadership

Food Safety

Operational Management

Education

NVQ Qualifications

Job description

Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Leicester.

You will join us on a full-time, permanent contract with a salary of up to £30,900 per annum plus an achievable bonus of up to £7,000 per year.

Benefits We Offer Our Assistant Manager

• Flexible working opportunities
• Free meals on shifts
• 33 days paid holiday per year
• Incentives including holidays, festival tickets, and more
• Sociable hours compared to many other restaurant brands
• Work/life balance
• Positive work environment — 98% of our crew love their working day
• Discounts on cinema tickets, Apple products, holidays, high street shops, and more via Perkbox
• Wellbeing support including free counselling, financial, and legal advice

Career Progression for the Assistant Manager

• Ongoing professional training and development, including NVQ qualifications through our Apprenticeship Scheme
• Clear career progression from Assistant Manager to General Manager and beyond
• Opportunities to participate in new store openings
• Potential to move between sites and grow within the group

About Us

Our family of over 65 stores is passionate about serving high-quality, fresh Californian Mexican food. We pride ourselves on maintaining authentic ingredients and preparation methods, with all our food made fresh — we don't use a single freezer. As we expand in the UK and internationally, we offer exciting career development opportunities. We focus on developing our people, with many headquarters staff having started their careers in-store. Our social events and entertainment funds foster a family-like atmosphere beyond work.

What We’re Looking For in Our Assistant Manager

We prefer candidates with experience as an Assistant Manager or Supervisor, with a good understanding of GP & Labour control. More important is your passion for food and customer service, and your ability to train, inspire, and develop a happy team. Experience in QSR, running a bar, restaurant, or catering unit is beneficial. If you're passionate about delivering exceptional service, we'd love to hear from you!

If you want to be part of our family, serving high-quality, delicious food that leaves guests with a smile, click “apply” now and join us as our Assistant Manager!