Assistant Manager

Mountain Warehouse; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager to lead a dynamic team in delivering exceptional customer experiences. This role involves driving daily operations, fostering a collaborative work environment, and ensuring compliance with company policies. You will play a pivotal role in motivating your team, achieving sales targets, and enhancing the shopping experience. With a performance-driven bonus scheme and generous colleague discounts, this position offers a fantastic opportunity for growth and development in a supportive environment. Join us and make a positive impact in retail!

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 Days Annual Leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Referral Incentive

Auto-enrolment Pension Scheme

Length of Service Awards

Qualifications

• Proven track record in retail management and customer service.
• Experience in leading and developing high-performing teams.

Responsibilities

• Lead daily operations and foster a collaborative team environment.
• Drive training and development to empower team performance.
• Ensure compliance with company policies and maintain visual standards.

Skills

Leadership

Customer Service

Team Development

Sales Strategy

Communication

Problem Solving

Education

Retail Management Experience

Customer Service Training

Job description

Join to apply for the Assistant Manager role at Mountain Warehouse

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager role at Mountain Warehouse

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

Department: UK Retail

Location: Derby - Management (DER)

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

• Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
• Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
• Drive training and development, empowering your team to excel and grow.
• Communicate clearly and transparently, ensuring alignment and trust across the team.
• Keep the team well-informed with product knowledge to deliver outstanding customer service.
  
  

Operational Excellence:

• Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
• Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
• Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
• Play an active role in recruiting and retaining top talent to build a strong and motivated team.
  
  

Sales & Performance:

• Support in meeting and exceeding sales targets, driving profitability through effective strategies.
• Monitor key performance indicators (KPIs) to track and sustain store success.
• Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
• Implement proactive loss prevention strategies to protect the store’s profitability.
  
  

Customer Experience:

• Lead by example in delivering exceptional customer service at every opportunity.
• Address customer feedback promptly, ensuring satisfaction and brand loyalty.
• Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
• Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.
  
  

We Would Like To Meet Someone Who Is

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• A clear and confident communicator, able to engage with colleagues and customers alike.
• Results-driven, with a sharp focus on achieving goals and meeting targets.
• Approachable, supportive, and trustworthy—a natural team player.
• Energetic and proactive, with a determination to see tasks through to completion.
• Skilled in problem-solving and decision-making, ensuring solutions align with company policies.
  
  

What's In It For You

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards
  
  

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Mountain Warehouse by 2x

Get notified about new Assistant Manager jobs in Derby, England, United Kingdom.

Derby, England, United Kingdom 10 hours ago

Derby, England, United Kingdom 1 month ago

Derby, England, United Kingdom 1 month ago

Derby, England, United Kingdom 1 month ago

Uttoxeter, England, United Kingdom 5 days ago

Nottingham, England, United Kingdom 1 week ago

Belper, England, United Kingdom 1 week ago

Derby, England, United Kingdom 2 months ago

Loughborough, England, United Kingdom 1 week ago

Finance Manager (Paybill), Judicial Office (Ref: 5307)

Loughborough, England, United Kingdom 2 weeks ago

Customer Services Advisor - Nottingham 424R

Nottingham, England, United Kingdom 1 week ago

Distribution Customer Service Representative

Castle Donington, England, United Kingdom 5 days ago

Leicester, England, United Kingdom 3 weeks ago

SPORTS CENTRE ASSISTANT MANAGER - REPTON SPORTS CENTRE

Repton, England, United Kingdom 6 days ago

Castle Donington, England, United Kingdom 2 weeks ago

Nottingham, England, United Kingdom 1 week ago

Leicester, England, United Kingdom 3 weeks ago

Wymeswold, England, United Kingdom 3 weeks ago

Associate, Customer Service Expert "The Ordinary"

Nottingham, England, United Kingdom 1 day ago

Leicester, England, United Kingdom 2 weeks ago

Dual Site Store Manager - Nottingham + Leicester

Nottingham, England, United Kingdom 2 weeks ago

Derby, England, United Kingdom 3 weeks ago

Ruddington, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.