assistant manager

Clarksoutlet; Leeds; On-site; GBP 18,000 - 26,000; Full time

Job summary

Clarksoutlet is seeking an Assistant Store Manager for a 30-hour week in the United Kingdom. You will assist the Store Manager in leading the retail team, overseeing daily operations, and driving customer service excellence.

The role requires hands-on leadership, a focus on KPI delivery, and flexibility to work weekends and holidays in a fast-paced environment.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPIs and results.
• Strong interpersonal and communication skills.
• Flexible to a 7-day shift pattern, including weekends and bank holidays.
• Basic knowledge of POS, inventory management and office tools.

Responsibilities

• Support Store Manager in daily operations.
• Lead retail team and customer service initiatives.
• Help meet performance goals and store targets.

Skills

Retail leadership

Interpersonal skills

Team leadership

Communication skills

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Sales & Service Manager - 30 Hours

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager (30hr) to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.

• Strong communication and Solid organizational and problem-solving abilities.

• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks – where every day is an adventure!