Assistant Store Manager

Clarks group; London Borough of Wandsworth; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks in London seeks an Assistant Store Manager to support the Store Manager in leading the retail team and driving daily operations. This role blends leadership, customer service and operational management, with a hands-on approach to ensure the store runs smoothly and meets performance goals.

The ideal candidate will have experience in retail leadership, strong communication skills, and the flexibility to cover a 7-day shift pattern, including weekends and bank holidays.

Qualifications

• Experience in retail leadership or supervisory roles.
• Strong ability to drive KPI performance and results.
• Excellent interpersonal and communication skills with leadership ability.

Responsibilities

• Support Store Manager in leading the retail team.
• Drive daily store operations and ensure smooth running.
• Deliver outstanding customer service and resolve issues.
• Own KPI targets and contribute to sales growth.

Skills

Retail leadership

KPI management

Customer service

Team motivation

POS systems

MS Office/GSuite

Tools

POS software

Job description

Assistant Store Manager

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem-solving abilities.
• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks – where every day is an adventure!