Assistant Manager

Creative Lifestyle CIC; King's Lynn; On-site; GBP 28,000; Full time

Job summary

Join a leading toy retailer as an Assistant Manager in King's Lynn. This full-time role involves supporting the Store Manager, delivering excellent customer service, and leading a team in a fast-paced environment. Enjoy a supportive culture, training opportunities, and benefits including flexible pay access, generous discounts, and more.

Benefits

Flexible access to pay via MyView PayNow

Retail Trust benefits, including Virtual GP

Birthday leave and 30 days of holiday

Annual bonus scheme

Pension salary sacrifice

Generous toy discounts

Enhanced maternity and paternity pay

High street and leisure discounts

Cycle-to-work scheme

Life cover

Qualifications

• Experience in a retail management role such as Branch Manager or Assistant Manager.
• Strong people skills and ability to lead a team.
• Tech-savvy and resilient under pressure.

Responsibilities

• Support the Store Manager in delivering excellent customer service.
• Assist in representing the brand during Tesco visits.
• Implement promotional changes and maintain merchandising standards.
• Develop and coach your team to achieve sales targets.
• Build external relationships to market the store.

Skills

Commercial mindset

Retail instinct

Leadership

Customer service

Team development

Job description

Join to apply for the Assistant Manager role at Creative Lifestyle CIC.

Location: Kings Lynn

Join the UK's Fastest-Growing Toy Retailer!

Are you ready to be part of an exciting journey with the UK's fastest-growing toy retailer? We're on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Kings Lynn on a full-time, permanent basis. In this role, you'll support your Store Manager and help manage the local Tesco concession.

As our Assistant Manager, you will receive a salary of £27,800 per annum, along with a range of benefits.

Toy retailing is demanding, hands-on, and fast-paced, but also fun—every day brings new challenges. To succeed, you must have a strong commercial mindset and retail 'trader' instinct, excelling in a volume-driven, seasonal environment.

The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. We acquired the Early Learning Centre (ELC) in 2019, further emphasizing our commitment to play experiences. We are expanding our online and high street presence through concessions in Tesco, M&S, and Matalan, showcasing our toys and expertise.

Why Join Us as Our Assistant Manager?

We care about our people, customers, and communities. As our Assistant Manager, you'll find a friendly, supportive culture with training and development opportunities to advance your retail career.

Enjoy benefits such as:

• Flexible access to your pay via MyView PayNow
• Retail Trust benefits, including Virtual GP
• Birthday leave and 30 days of holiday
• Annual bonus scheme
• Pension salary sacrifice
• Generous toy discounts
• Enhanced maternity and paternity pay
• High street and leisure discounts
• Cycle-to-work scheme
• Life cover

Key Responsibilities

• Support the Store Manager in delivering excellent customer service and product knowledge.
• Assist in representing our brand, especially during visits to Tesco concessions.
• Implement promotional changes and maintain merchandising standards.
• Develop and coach your team to achieve sales targets.
• Build external relationships to market your store and drive sales.

What We're Looking For

A positive, people-focused individual with enthusiasm for our brand and products. You should be capable of leading the store in the absence of the Store Manager, especially at the Tesco concession, be tech-savvy, resilient under pressure, and a strong leader with excellent people skills. Ideally, you are currently in a role such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager in retail, seeking a new challenge.

If you're a competitive retailer eager to make a difference, apply today with your up-to-date CV to become our Assistant Manager! Join us and help shape the future of play!