Assistant Manager

TN United Kingdom; Wellingborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

A vibrant lounge in Wellingborough is seeking an Assistant Manager to support the General Manager in delivering exceptional customer experiences. The role involves overseeing daily operations, driving sales, and ensuring high standards. Ideal candidates will have experience in hospitality and a passion for people management. Join a team that values personal development and offers competitive perks.

Benefits

Overtime pay for every hour worked over contracted hours

Staff food on every shift

50% staff discount outside working hours

28 days holiday (including Bank Holidays), pro rata

Enhanced maternity and paternity pay after 2 years of service

Company pension scheme

Opportunities for personal development and career growth

Tips shared equally based on hours worked

Qualifications

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in hospitality.
• Strong literacy and attention to detail for reporting KPIs.

Responsibilities

• Support daily operations, including rotas and team engagement.
• Drive sales and maintain high customer service standards.

Skills

Communication

Attention to Detail

People Management

Sales Building

Problem Solving

Job description

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Assistant Manager - Lounge

Lounges are special places, made so by the brilliant people who run them. As an Assistant Manager, you'll support the General Manager in maintaining that brilliance across the team, delivering 14 great shifts to ensure every customer leaves happy. You'll assist with the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will match ours, but your approach will be unique to you. You'll do it your way. Brilliant!

Key responsibilities include driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the top choice for the local community. It's a challenging role, but you're confident you can handle it.

The Good Stuff

• Overtime pay for every hour worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro rata
• Enhanced maternity and paternity pay after 2 years of service
• The renowned staff party - Loungefest!
• Competitions and incentives, including all-expenses-paid trips with suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licenced Trade Charity
• Opportunities for personal development and career growth in a fast-expanding business
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What you'll bring

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafés, or coffee shops
• Experience working in a bar environment with food and drinks preparation
• A passion for hospitality and people management, with talent spotting skills
• Driven and persistent in overcoming challenges
• Strong literacy and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision under pressure
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices

For more information, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.