Senior Assistant Manager - Cambridge, Cambridgeshire

23 Degrees; Cambridge; On-site; GBP 27,000 - 35,000; Full time

Job summary

Join a leading coffee franchise as a Senior Assistant Manager in Cambridge. You will support the Store Manager in operations, lead a team, and ensure exceptional customer service. Enjoy benefits like a starting salary of £27,825, discounts, and career development opportunities.

Benefits

30% discount on beverages, food items, and merchandise

Opportunity to earn up to 20% of salary through Company Bonus Scheme

Free Life Assurance

Company Pension scheme

Free hand-crafted beverages when working

Access to wellbeing programmes via Employee Assistance Programme

Training and development opportunities

Career progression opportunities

Qualifications

• Previous leadership experience in Hospitality or Retail.
• Flexibility to work mornings, evenings, and weekends.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Lead and develop a team to ensure outstanding customer service.

Skills

Leadership

Communication

Problem Solving

Tools

Microsoft Office

Job description

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Base pay range

Job Type: Full Time - 40 hours per week

Position Overview

As a Senior Assistant Manager, you will play a critical role in supporting the Store Manager in overseeing the day-to-day operations of the store. Leading and developing a team, driving operational excellence to ensure that our customers receive the highest level of service.

Working closely with the Store Manager, you will ensure the smooth and efficient operation of the store, providing guidance and support to the team, and maintaining standards consistently. Your goal is to ensure each customer receives outstanding service through a friendly and efficient experience.

If you are seeking a new and exciting challenge, we would love to hear from you!

What We Can Offer You

• A starting salary from £27,825 per annum.
• 30% discount on beverages, food items, and merchandise.
• Discounts and cashback from hundreds of other retailers.
• Opportunity to earn up to 20% of your salary through our Company Bonus Scheme.
• Free Life Assurance.
• A Company Pension scheme.
• Free hand-crafted beverages when working.
• Access to wellbeing programmes via our Employee Assistance Programme (EAP).
• Training and development opportunities for growth.
• Career progression in stores, field roles, or our support office.

What We Are Looking For

• Previous leadership experience, preferably in Hospitality or Retail.
• Strong leadership skills to motivate and inspire teams.
• Excellent communication and interpersonal skills.
• Sound decision-making and problem-solving abilities.
• Flexibility to work mornings, evenings, and weekends.
• Knowledge of health and safety, food hygiene, and financial principles.
• Ability to handle multiple tasks in a fast-paced environment.
• Positive attitude and passion for customer service.
• Proficiency in Microsoft Office applications.

About Us

We are Starbucks' first UK franchise partner operating 105 stores, with ambitious plans to reach 300 by 2028. At 23.5 Degrees, we aim to create a warm, friendly coffee experience that fosters community and connection with every cup and conversation.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Business Consulting and Services