Assistant Manager

NANDO'S LIMITED; Kettering; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Free PERi-PERi meal each shift

Nando’s discount for you and up to 5 a

PERi+ discount platform

Development programmes

Wellbeing support (WeCare)

Sabbatical after 5 years

Travel opportunities

Refer a friend bonus

Job summary

Nando's is recruiting an Assistant Manager in the Kettering area to lead a busy shift, inspire a high-energy team and ensure smooth operations while delivering the legendary Nando's experience.

You will drive shift planning, people development and customer satisfaction, helping to grow sales and profitability in a fast-paced environment. Join a supportive team with clear development opportunities.

Qualifications

• Strong leadership experience in a fast-paced hospitality setting.
• Proven ability to deliver exceptional customer service and manage customer expectations.
• Experience running shifts, planning rosters and ensuring operational standards.

Responsibilities

• Lead and motivate a high-performing team across a busy shift.
• Deliver iconic Nando's service and product quality consistently.
• Plan, schedule and deploy staff to maximise sales and control costs.
• Own the customer journey on shift from greeting to completion of orders.

Skills

Leadership

Customer service

Shift planning

Team motivation

Tools

POS systems

Job description

Salary up to:£31,532.00

Got a passion for people and ready to take the next step in your leadership journey? If you thrive on delivering legendary customer service, running smooth shifts, inspiring a high-performing team and driving operational excellence, you could be our next Assistant Manager.

Extra Hot perks

• Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work

• Nandoca discount: 40% off for you and up to 5 friends or fam when you’re not working

• Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+

• Grow with us: we’ve got loads of development programmes to help you build skills for life and take your next step, wherever that may be. In fact, over 80% of our General Managers were promoted from an Assistant Manager

• Prep for success: from day one, you’ll follow a three-month training plan designed to help you learn, grow, and thrive in your role

• Wellbeing support: get free, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare

• Sabbatical : every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy

• Once in a lifetime travel: explore our heritage and culture through unforgettable experiences

• Get paid to work with your mates: refer your friends and earn a bonus when they join the Nando’s family

• Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results

• Saving for tomorrow: a contributory pension scheme if you’re based in the UK

• No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way

What you’ll bring to the Managers table

• More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time

• Your experience : whether that’s leading a team, managing fast-paced shifts, or delivering great customer experiences, you’ll bring the skills and confidence to make an impact from day one

• Master the shift : keep every shift running smoothly through effective planning, smart scheduling, and putting the right people in the right place at the right time. Using real-time insights, you’ll drive sales, control costs, and help grow profitability

• Hungry for growth : keen to learn, develop and take on new challenges in a fast-paced restaurant environment

• Spot and nurture talent : actively develop your team, recognise potential and help to grow the next generation of leaders

• Owning the customer journey : take full ownership of the Nando’s customer journey on shift across Eat-in, Collect and Delivery

If you’re an Assistant Manager hungry to grow and ready to make a real impact, we’d love to hear from you.

#LI-KS1