Assistant Manager

Inspired Selections; High Wycombe; On-site; GBP 27,000 - 33,000; Full time

Job summary

Inspired Recruitment Group in High Wycombe is seeking an Optical Assistant Manager with hands-on optical experience to take the next step into management. You will work closely with the Practice Manager, combining day-to-day clinic duties with leadership responsibilities.

The role covers dispensing, customer service, leading a small team, hitting targets and KPIs, and maintaining high standards across the practice. It is a busy high-street environment with progression opportunities.

Qualifications

• Experienced within an optical practice.
• Confident with dispensing and patient journey.
• Strong leadership and organisational skills.
• Able to progress into management.

Responsibilities

• Support the Practice Manager with day-to-day running of the practice.
• Motivate, support and develop the wider team.
• Dispensing and advising on frames and lenses.
• Deliver excellent patient care and customer service.
• Support with targets, KPIs and overall practice performance.
• Maintain high standards across the practice.
• Handle patient queries and resolve issues.
• Step up in the Practice Manager's absence.

Skills

Optical experience

Leadership

Dispensing

Customer service

Team development

Education

Optical qualification

Job description

Optical Assistant Manager - High Wycombe

Circa 30,000 | Full Time | 5 Days | Career Progression

At Inspired Recruitment Group, we understand that considering a new opportunity can feel like a big step. That's why every conversation is handled with care, confidentiality and absolutely no pressure.

I'm currently working with a busy, established high-street optical multiple in Buckinghamshire looking for an experienced optical professional to join their team as an Assistant Manager.

This could be a great opportunity for an experienced Optical Assistant who has naturally started taking on more responsibility and is ready to make that next step into management.

The Opportunity

You'll be working closely with the Practice Manager, helping with the day-to-day running of the practice while remaining hands-on with patients and the wider team.

The Role

This will be a varied position combining optical duties with additional management responsibility, including:

• Supporting the Practice Manager with the day-to-day running of the practice
• Helping motivate, support and develop the wider team
• Dispensing and providing advice on frames and lenses
• Delivering excellent patient care and customer service
• Supporting with targets, KPIs and overall practice performance
• Helping maintain high standards across the practice
• Handling patient queries and resolving issues where needed
• Stepping up and taking responsibility in the Practice Manager's absence

About You

This could suit someone who is already an Assistant Manager or an experienced Optical Assistant looking for their first real opportunity to progress.

You’ll ideally be:

• Experienced within an optical practice
• Confident with dispensing and the patient journey
• A natural people person with good leadership qualities
• Organised, reliable and comfortable taking responsibility
• Commercially aware and confident working towards targets
• Supportive and able to bring the best out of a team
• Comfortable within a busy high-street environment
• Keen to continue developing your management career

Hours & Package

The role offers:

• Salary circa 30,000, depending on experience
• Full-time, permanent position
• 5 days per week
• Weekend working included
• Established high-street optical environment
• Opportunity to develop your management experience
• Support from an experienced wider team
• Genuine scope to progress your optical career

Why Consider It?

If you've reached the stage where you want more responsibility and progression, but still enjoy being hands-on with patients and optics, this could offer a really nice balance.

It's an opportunity to build on your existing experience, develop your leadership skills and become an important part of the management team within an established practice.