Assistant Manager

Harri; Hemel Hempstead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25% food and drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream up to 35% of earnings

Job summary

Fuller's The Paper Mill in Hemel Hempstead seeks an Assistant Manager to lead daily operations with a hands-on approach. You will create a friendly atmosphere for guests and staff, ensuring fast-paced service meets Fuller’s standards.

Join a team that values individuality, family spirit, and continuous learning, with benefits including weekly tips, staff discounts, and opportunities for career growth.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader with the ability to manage day-to-day running of the business.
• Confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance career with industry leading training.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Create a welcoming atmosphere for guests and staff.
• Oversee daily operations and ensure smooth service in a busy pub environment.
• Lead and mentor team, make timely decisions under pressure.
• Support training and development to improve service quality.
• Drive sales and uphold Fuller’s standards and values.

Skills

Leadership

Communication

Customer service

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Paper Mill is a modern pub and restaurant on the banks of the Union Canal. Serving fresh food and real ales, the pub also hosts a number of events throughout the year - making it a fun but busy environment.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.