Assistant Manager

The Butchers Hook & Cleaver, Barbican; City Of London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips on top of pay

Employee discounts at Fuller’s pubs/h

Wagestream access

Healthcare cash plan

Full induction and training

Discounted hotel stays

Job summary

Fuller’s is hiring an Assistant Manager for The Butcher's Hook and Cleaver in London. You will lead daily operations, manage a busy pub team and deliver outstanding customer service to a professional crowd.

The role offers progression opportunities and full induction and training to help you grow within Fuller’s family. You’ll enjoy staff discounts, tips on top of hourly pay, and access to our online benefits platform, Wagestream, for early pay.

Qualifications

• Experience in hospitality management preferred.
• Strong communication and team leadership.
• Passion for hospitality and customer service.

Responsibilities

• Lead day-to-day pub operations and ensure smooth service.
• Coach and manage the front-of-house team during shifts.
• Deliver outstanding guest experiences and maintain high standards.

Skills

Friendly leadership

People management

Communication skills

Customer service

Decision making

Fast-paced environment

Willingness to learn

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Butcher's Hook and Cleaver is a traditional London pub, serving real ales and fresh food to a regular crowd of local professionals. Catering mainly for office workers, the pub is busy during the week but closed at weekends.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.