Assistant Manager

Duke of Clarence; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Birthday off

Flexible hours

Bonus scheme

Career development

Apprenticeships

Staff discount 20%

Overnight stay discount 30%

Share Save Scheme

Free meals

28 days annual leave

Pension scheme

Job summary

The Duke of Clarence in London is seeking a motivated Assistant Manager to lead a dynamic team in a busy gastro pub. You will oversee daily service, train staff, and ensure exceptional customer experiences while maintaining high standards of food quality and operational efficiency.

Applicants should bring hospitality experience, strong leadership, and a pro-active approach to people management. We offer development pathways, coaching, and a collaborative, family-friendly environment.

Qualifications

• Experience in hospitality management or as an Assistant Manager.
• Pro-active leadership and team training.
• Commitment to delivering excellent customer service.

Responsibilities

• Lead daily operations and service excellence.
• Train and develop staff to maintain service standards.
• Collaborate with kitchen to ensure quality and timeliness.

Skills

Team management

Customer service

Hospitality experience

Motivation

Job description

The Duke of Clarence

The beating heart of South Kensington and Chelsea. A premium, family and dog friendly gastro pub where exceptional food, outstanding service and unforgettable moments bring the local community together. A place where children are welcome, dogs are fussed over and friends gather around beautifully crafted roast, refined seasonal dishes and perfectly poured pints.

Our pub is where the connections are made. From lively weekly quizzes and elegant seasonal celebrations to the electric atmosphere of sport - From Six Nations Rugby to the Premier League clashes we show it all.

What We Offer Our Assistant Managers

• Your Birthday off
• Flexible hours
• Bonus scheme
• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.