Assistant Manager

Coat and Badge; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Career pathway

Training courses

Pub discounts

Stay discounts

Share Save

Free meals

Holiday entitlement

Pension scheme

Job summary

Coat and Badge in Putney, London, is seeking an Assistant Manager to lead a friendly, food-focused pub team. You will drive exceptional customer service, manage shifts, and ensure smooth daily operations with a pro-active management style.

You will train staff, uphold standards, and contribute to delivering a welcoming guest experience. This role offers development toward general management and a close-knit team culture.

Qualifications

• Motivated and experienced Assistant Manager
• Strong customer service mindset and communication skills
• Pro-active approach to team management and training

Responsibilities

• Lead and develop the pub team to deliver exceptional customer service
• Manage shifts, delegate tasks and maintain standards
• Drive operational efficiency and guest satisfaction through training and coaching

Skills

Customer service

Team leadership

Hospitality

Job description

Assistant Manager

The Coat & Badge is a great local, tucked away from the hustle and bustle of Putney High Street, with a fantastic garden come rain or shine with a retractable roof. We are best known for our beer garden, showing sports the best way and our service with a smile. Head Chef Raf and his team create dishes that really are the best of British pub food, so you can be proud of what you're serving (especially on a Sunday!). General Manager Katie and the team are more like a family - they work hard, have fun and support each other, and are looking for like-minded, enthusiastic, friendly and fun people to extend their little family!

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.