Assistant Manager

Young & Co.; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Free meals

28 days holiday per year

Company pension scheme

20% staff discount

Job summary

The Dial Arch in Woolich's new creative hub is seeking an Assistant Manager to lead the team with a focus on exceptional customer service and hospitality. You will play a pivotal role in coaching staff, maintaining high standards, and driving the guest experience in a bustling pub environment.

Join a venue that offers ongoing development, apprenticeship opportunities, and a range of staff perks. The role emphasizes teamwork, reliability, and passion for the hospitality industry.

Qualifications

• Motivated and experienced Assistant Manager to lead the team.
• Strong focus on customer service and hospitality.
• Pro-active team leadership and training.

Responsibilities

• Lead and support the team to meet and exceed customer expectations.
• Drive training and development to improve service standards.
• Collaborate with management to deliver operations and guest experiences.

Skills

Team management

Customer service

Hospitality knowledge

Communication

Job description

Assistant Manager

We are The Dial Arch, known for the grand entrance and one of the best spots in the multicultural buzz of Woolich's new creative hub.
A historical building full of character and a great place to enjoy brunch, lunch and dinner with your favourite tipple, family and friends (including furry ones!)
Talking about the character, let's introduce you to the team! A bunch of rascals that know how to hit the spot when it comes to customer expectations are here to support each other and ready to put the roller skaters on when the sun is out (yup! Massive garden, it gets busy!)
Looking for a casual job or to make/continue your path? We're here to show you the ropes if you're new in the game or give you the right career boost if you've been playing it for a while. We will discuss your expectations from the get-go.
Sounds good? Let's meet and take the conversation from there.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.