Assistant Manager

Access Garage Doors LTD; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A successful Home Improvements company seeks an Assistant Manager for their New Malden Showroom. The role involves supporting the Branch Manager in daily operations, handling customer inquiries, and managing stock. Ideal candidates will have strong communication and organizational skills, with a focus on teamwork and customer service.

Benefits

Competitive salary depending on experience

Monthly and quarterly performance bonuses after probation

4 weeks paid holiday

Friendly environment and full training provided

Pension contributions

Qualifications

• Experience in customer-facing roles and admin.
• Good written and verbal communication skills.

Responsibilities

• Handling customer enquiries and processing new orders.
• Assisting with stock control and loading/unloading vehicles.

Skills

Communication

Organisational Skills

Teamwork

Education

Driving Licence

Job description

Join to apply for the Assistant Manager role at Access Garage Doors LTD.

Successful Home Improvements company is looking for a confident, enthusiastic person for their New Malden Showroom. This is a great opportunity to be part of a small but busy team, assisting in the planning, coordination, and operation of the branch.

The Role

Reporting to, and working closely with, the Branch Manager, you will be involved in all aspects of running and maintaining an efficient Showroom operation. Responsibilities include answering and making telephone calls, responding to emails, processing paperwork, and supporting the team. This role also involves assisting with lifting garage doors.

Responsibilities Will Include

• Handling customer enquiries
• Processing new orders
• Assisting with stock control
• Loading and unloading vehicles (heavy lifting involved)
• Responding to emails
• Dealing with telephone enquiries from the public, colleagues, and suppliers
• Dealing with customers face-to-face
• Checking condition and quantities of delivered goods against delivery notes

Essential Skills/Competencies

Experience in customer-facing roles and admin, with clear communication skills, is useful. Requirements include:

• Driving Licence
• People Skills
• Organisational Skills
• Time and workload management
• Good written and verbal communication skills
• IT literacy
• Teamwork ability
• Attention to detail

Desirable

• Experience in the Home Improvement Industry, DIY Stores, Builders’ Merchants, etc.

Hours: Monday – Friday 7:30am – 5:00pm, plus Saturday 9:00am – 12:30pm on a rota basis.

Benefits

• Competitive salary depending on experience
• Monthly and quarterly performance bonuses after probation
• 4 weeks paid holiday
• Friendly environment and full training provided
• Pension contributions