Assistant Manager

TN United Kingdom; Faversham; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Manager with energy and enthusiasm to join their team. This role offers a unique opportunity to work in a historic pub and restaurant, where you will lead a dedicated team in providing exceptional customer service. With a focus on inclusivity and personal development, this position is perfect for those looking to advance their career in a supportive environment. Enjoy competitive pay, tips, and a range of attractive perks that enhance your working experience.

Benefits

Competitive salary or hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount at Visitor Centre Shop

Mental Health Platform access

Company pension plan

Opportunities for development

Qualifications

• Experience leading a team in a fast-paced, customer-focused environment.
• Strong commitment to delivering excellent customer service.

Responsibilities

• Cover duty manager shifts and support the management team.
• Lead the team to deliver excellent customer service.

Skills

Team Leadership

Customer Service

Hospitality Management

Education

Hospitality Management Degree

Relevant Experience in Hospitality

Job description

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Shepherd Neame is looking for an Assistant Manager with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and want to build your career in hospitality, this could be the perfect opportunity for you.

Located just a short walk from the Shepherd Neame brewery in the historic medieval market town of Faversham, Kent, the Sun Inn is a bustling pub and restaurant rich in history, charm, and character. Dating back to the 14th century, it features original inglenook fireplaces and oak beams. The inn also offers 12 newly refurbished en-suite bedrooms that blend contemporary style with historic charm.

As an ambassador for our brand, your role will include covering duty manager shifts, supporting the management team in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.

What’s in it for you?

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers on high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• Opportunities to develop and progress within our pubs, brewery, and support office

Shepherd Neame, Britain’s oldest brewer, combines tradition with a modern approach. Our core values, known as Sheps Skills, include:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

Who are we?

Based in Faversham, Kent, for over 300 years, Shepherd Neame is an independent family business with an award-winning visitor centre and over 300 pubs and hotels across London and the South East. We employ around 1,500 team members across our pub estate and over 270 at our brewery and support office.

We value diversity, equality, and inclusion. We welcome applications from all backgrounds and are committed to providing an inclusive and supportive working environment where everyone can thrive.