Assistant Manager

MOBOLISE; City of Westminster; On-site; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Brand discounts

Wagestream access

Refer a friend bonus

Pension contribution

Employee assistance program

Greene King discount

Career development

Job summary

Greene King’s The Masons Arms in Mayfair is seeking an Assistant Manager to oversee daily operations and lead from the front during busy shifts. You’ll motivate the team, ensure exceptional service, and partner with the General Manager to maintain standards across service, food, drinks and the customer journey.

This role offers a competitive salary and the chance to develop within a storied London pub. If you’re ambitious, detail‑oriented and passionate about hospitality, join us to help create

Qualifications

• Experience in a busy hospitality environment.
• Ready to take the next step in management.
• Leads by example with energy and enthusiasm.
• Strong people and communication skills.
• Ability to stay calm and make good decisions during busy periods.
• Pride in standards and attention to detail.

Responsibilities

• Lead and motivate the team through busy shifts
• Deliver outstanding service and create memorable customer experiences
• Support the General Manager with the smooth running of the business
• Take ownership of standards across service, food, drinks and the customer journey
• Coach and develop your team, helping them reach their potential
• Keep the pub safe, welcoming and running brilliantly
• Support events, private functions and daily operations in a central London pub

Skills

Team leadership

Customer service

People skills

Communication

Attention to detail

Job description

What you’ll be doing

Working closely with the General Manager, you’ll play a key role in the day-to-day running of the pub and take the lead when they’re not around.

You’ll:

• Lead and motivate the team through busy shifts
• Deliver outstanding service and create memorable customer experiences
• Support the General Manager with the smooth running of the business
• Take ownership of standards across service, food, drinks and the customer journey
• Coach and develop your team, helping them reach their potential
• Keep the pub safe, welcoming and running brilliantly
• Support events, private functions and the day-to-day buzz of a busy central London pub

Company Description

Assistant Manager – The Masons Arms, Mayfair

£35,000 – £39,000 + Bonus | Full Time

Step into one of Mayfair’s most historic pubs

Looking for your next move in hospitality? Want to lead a great team in one of London’s most iconic locations?

The Masons Arms is a historic pub in the heart of Mayfair, just moments from Regent Street, Carnaby Street and Savile Row. Originally built in 1721, this characterful pub combines its rich history with great food, drinks and warm, welcoming hospitality.

We’re looking for an Assistant Manager who is ready to take their next step, lead from the front and help make every visit memorable.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

#LI-GC1

Qualifications

What we’re looking for

You’ll already have experience in a busy hospitality environment and be ready to take that next step in your management career.

We’re looking for someone who:

• Leads by example and brings energy to every shift
• Has strong people and communication skills
• Knows how to deliver great hospitality consistently
• Can stay calm and make good decisions when things get busy
• Takes pride in standards and attention to detail
• Enjoys developing and bringing the best out of their team
• Is ambitious and wants to progress their career with Greene King