Assistant Manager

Hopeandanchor; City Of London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career pathway

Fully funded apprenticeships

Staff discounts 20%

Discount on overnight stays 30%

Share Save Scheme

Free meals

28 days annual leave

Company Pension Scheme

Job summary

Hope and Anchor in City of London seeks an experienced Assistant Manager to lead a vibrant pub team in a high‑volume, wet‑led venue. You will manage the front line, drive service standards, handle incidents, and oversee stock control while promoting staff development and teamwork.

A personal license is required or obtainable, with ongoing training and career progression supported by the business.

Qualifications

• Experience leading a team in a busy, wet-led pub or bar environment.
• Personal license required or obtainable on success.
• Pro-active team management and staff training.

Responsibilities

• Lead and motivate a busy pub team to deliver exceptional service.
• Inspire front‑line staff and manage incidents as they occur.
• Oversee ordering, stock checks and stock control processes.
• Support training and development to grow the team and business.

Skills

Team leadership

Customer service

Hospitality

Stock control

Incident handling

Personal license

Training staff

Tools

POS system

Job description

Assistant Manager

We are looking for a dynamic assistant manager to help lead an awesome team of rogues and renegades at our iconic sports and party bar.

The right candidate will have experience leading a team in a similarly busy, wet-lead venue. This is a lead from the front position and we expect you to be able to get in the trenches and inspire the team. You will be required to have or obtain a personal license and be comfortable handling incidents as they crop up. Any experience with business sheets, ordering and stock-taking is a definite plus.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.