Assistant Manager

Buzzworks Holdings; City of Edinburgh; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Training & Development

Wages on demand (Stream App)

Staff discount 40%

Internal progression

Extra holidays

Wellbeing support

Job summary

Buzzworks Holdings is seeking an Assistant Manager in Edinburgh to lead shifts alongside the General Manager, delivering memorable guest experiences and driving a vibrant team. This hands-on role focuses on coaching, service excellence, and team development in a busy hospitality environment.

You will support rostering, stock handling, training, and daily operations while growing your leadership capabilities for future career opportunities within Buzzworks.

Qualifications

• Experience leading teams in hospitality or similar fast-paced settings.
• Organised and proactive with strong initiative.
• Excellent people skills and a passion for service.

Responsibilities

• Coach and support the team to deliver great guest experiences.
• Drive high service levels and energy on the floor.
• Assist with rotas, stock, training and team development.
• Create a warm, welcoming atmosphere that guests and staff love.
• Develop leadership skills for future career progression.

Skills

Leadership

Guest service

Team management

Communication

Rota planning

Stock management

Staff development

Job description

We are more than just a hospitality group; we are a community. With 22 venues (and counting), Buzzworks is a people-first business that brings positive energy and unforgettable experiences to every neighbourhood we serve.

This role is perfect for a rising leader in hospitality, someone who is ready to take the next step and grow with a company that values your personality, ambition, and potential.

The Buzz

• Flexible working - shifts that work around your life
• Training & Development, we support your journey.
• Stream App - access your wages before payday
• Top 100 Best Companies to work for.
• 40% staff discount across all Buzzworks venues
• Internal progression opportunities, we promote from within
• Extra holidays after 1, 3, and 5 years' service
• Wellbeing support - Employee Assistance, wellness hub, discounted gym.

The Works

As an Assistant Manager, you will be right at the heart of the action, supporting your General Manager in running smooth shifts, building great guest experiences, and leading a vibrant team with confidence.

This is a hands-on leadership role where you’ll be:

• Coaching and supporting your team to be their best
• Driving great service and energy on the floor
• Helping with rotas, stock, training, and team development
• Creating a warm, welcoming atmosphere that guests and staff love
• Developing your leadership skills for your future career

You are an adventure-loving, people-focused pro who thrives in a fast-paced setting. You love learning, enjoy a challenge, and believe hospitality should always feel personal, upbeat and rewarding.

You are also:

• A natural leader and motivator
• Organised, driven, and full of initiative
• Passionate about great service and great people
• Looking to grow your career with a business that has your back

Buzzworks is proud to be an equal opportunity employer. We believe a diverse, empowered team is key to achieving our mission:

To make people feel great through hospitality.