Team Leader

Buzzworks Holdings; North Berwick; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Training & development

Staff discount

Career progression

Holidays after service

Health & wellbeing program

Stream App

Top 100 Best Companies to Work For

Job summary

Buzzworks Holdings in Scotland is seeking a Team Leader to guide frontline staff in busy venues, ensuring smooth service and friendly guest interactions.

You will mentor teammates, drive performance, and contribute to an inclusive, energetic culture across our venues, with clear pathways for development and progression.

Qualifications

• Previous experience in a similar team leadership role in hospitality.
• Customer-focused and passionate about delivering great guest experiences.
• Able to coach and develop team members and lead by example.

Responsibilities

• Lead by example to deliver exceptional guest experiences.
• Support and develop team members within a fast-paced environment.
• Collaborate with venues to uphold Buzzworks standards and values.

Skills

Leadership

Communication

Teamwork

Organisation

Problem solving

Customer focus

Job description

At Buzzworks, we’re more than just a hospitality group,we are a community. With 25venues (and counting), we’re a people-focused business that brings positive energy and exceptional experiences to every town, city, and suburb we serve.

New Opening MId October 2026– We are Looking for Talented People to Join the Team

If you are passionate about great food, great people, and creating memorable moments, you’ll feel right at home with us.

As a Team Leader, you will have previous experience in a similar role and be eager to share your ideas while working alongside the existing team to support both your own development and that of those around you. Customer-focused and passionate about hospitality, you will take pride in delivering the very best experience for every guest while always upholding our standards, behaviours, and values.

The Buzz:

• Flexible Working – work that works for you
• Training & Development – we teach you everything you need to know
• 40% Staff Discount – across all Buzzworks venues
• Career Progression Opportunities – work your way up with support every step of the way
• Additional holidays after 1, 3, and 5 years' service
• Health & Wellbeing – access to our Employee Assistance Programme and discounted gym membership
• Stream App – early access to your wages, retail discounts, and great savings
• Top 100 Best Companies to Work For

The Works:

You will love meeting new people and working as part of a team in a busy, fast-paced environment. You’ll continue to develop valuable skills that will support your future success, whether you choose to build a long-term career in hospitality or pursue your dream job elsewhere.

Communication, teamwork, organisation, leadership, and problem-solving are all part of the journey, so if you’re ready to lead by example and make a real impact, and become part of the Buzzworks team!

Buzzworks is an equal opportunity employer. We believe an equitable and inclusive workplace, supported by a diverse and empowered team, is key to achieving our aim of making people feel great through hospitality.