Assistant Manager

GAIL's; Chichester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Free food on shift

50% off food and drink when not atwork

33 days holiday

Pension Scheme

Health & Wellbeing support

Job summary

GAIL's in Chichester is recruiting an Assistant Bakery Manager to bring the brand to life in a brand-new community. You will lead shifts, develop your team and champion exceptional customer experiences as the shop opens.

You'll be at the heart of every day, owning on-floor operations, using performance data to spot opportunities, and partnering with the Bakery Manager to build a high-performing team that delivers a welcoming neighbourhood atmosphere.

Qualifications

• Experience leading a team in hospitality, retail or another customer-focused environment.
• Confident leader who takes ownership, makes decisions and drives results.
• Passionate about developing people and building high-performing teams.
• Commercially aware with an interest in understanding what drives business performance.
• Able to balance people, customer and operational priorities in a fast-paced setting.
• Committed to high standards and continuous improvement.
• Curious and proactive about personal development and growth.
• Eager for greater accountability and to eventually lead a bakery.

Responsibilities

• Lead shifts and create an environment where teams can perform at their best.
• Coach, develop and inspire Breadheads every day.
• Support recruitment, onboarding and development of future Team Leaders.
• Own key operational areas, drive improvements and deliver results.
• Use bakery performance data to identify trends and opportunities.
• Maintain high standards of food, coffee, availability and customer experience.
• Create memorable customer moments and build local community loyalty.
• Work with Bakery Manager to deliver a high-performing bakery and develop leadership skills.

Skills

Team leadership

Decision making

People development

Customer focus

Commercial awareness

Prioritisation under pressure

Proactive mindset

Accountability

Job description

New GAIL’s Bakery Opening in Chichester

Help us share GAIL’s with a brand-new community! We're looking for Assistant Bakery Manager to bring GAIL's to life for the very first time.

At GAIL's, our Assistant Bakery Managers are trusted leaders. They take ownership on the floor, lead teams through busy trading periods, drive bakery performance and help create the exceptional customer experiences we're known for.

No two days look the same at GAIL's. From the smell of fresh bread leaving the ovens early in the morning to the buzz of a busy lunch service, you'll be right at the heart of the bakery. Leading from the floor, you'll develop your team, delight customers, champion our craft and help create the welcoming neighbourhood atmosphere that keeps people coming back.

ABOUT THE ROLE

• Leading shifts and creating an environment where teams can perform at their best
• Coaching, developing and inspiring Breadheads every day
• Supporting recruitment, onboarding and the development of future Team Leaders and Head Crafters
• Taking ownership of key operational areas, driving improvements and delivering results
• Using bakery performance data to understand trends, spot opportunities and improve performance
• Championing exceptional standards across food, coffee, availability and customer experience
• Creating memorable customer moments and building loyalty within your local community
• Maintaining the highest standards of safety, compliance and bakery presentationWorking in partnership with the Bakery Manager to deliver a successful, high-performing bakery while developing the skills needed to one day lead your own

ARE YOU THE MISSING INGREDIENT?

You’ll have experience leading a team in hospitality, retail or another customer-focused environment and be looking for an opportunity to accelerate your leadership career.

You’ll be:

• A confident leader who enjoys taking ownership, making decisions and driving results
• Passionate about developing people and building high-performing teams
• Commercially aware, with an interest in understanding what drives business performance
• Comfortable balancing people, customer and operational priorities in a fast-paced environment
• Driven by high standards and committed to continuous improvement
• Curious, ambitious and proactive in your own development
• Ready for greater accountability and excited by the opportunity to one day run your own bakery

BENEFITS BAKED IN

• Free food and drink whilst on shift
• 50% off food and drink when not working
• 33 days holiday
• Buy & Sell Holiday Scheme
• Long Service Holiday
• Premiership Bonus Scheme
• Annual Pay Review
• Pension Scheme
• Enhanced Family Leave
• Stream financial wellbeing support
• Development programmes to help you RISE with GAIL's
• Health & Wellbeing support through Aviva
• Workplace Nursery Scheme
• Home technology and appliance salary schemes
• Discounted gym memberships and EV leasing options
• Discounts and savings with high-street retailers and restaurants
• 24-hour GP service
• Cycle to Work Scheme
• Refer-a-Friend Bonus

Terms and conditions apply. Benefits may vary and are subject to eligibility.