Assistant Manager

Coppa Club; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospitality brand as an Assistant Manager in Cardiff. You will play a key role in managing operations, ensuring exceptional guest experiences, and leading a dedicated team. If you thrive in a fast-paced environment and have strong leadership skills, this is the perfect opportunity for you.

Benefits

Referral scheme of up to £2000

50% discount on food and soft drinks

Long service rewards including increased holiday

Access to private healthcare

Discounted room rates at hotels

Health & Wellbeing Support

Mental Health & Legal Guidance

Financial Support & Advice

Access to discounts from well-known brands

Apprenticeship Programmes tailored to YOU

Qualifications

• Previous experience in a supervisory or managerial role within hospitality.
• Strong leadership skills and commitment to customer service.

Responsibilities

• Assist in managing day-to-day operations and team supervision.
• Ensure exceptional guest experiences through high-quality service.
• Support in financial management, including revenue generation.

Skills

Leadership

Customer Focus

Team Player

Adaptability

Problem-Solving

Job description

Are you ready to take on a key role in a bustling, fast-paced environment? Coppa Club is seeking a motivated and enthusiastic Assistant Manager to join our dedicated team.

Why us?

· Referral scheme of up to £2000!! So spread the word.

· WageStream – track, stream, save & learn with your hard earned ££££.

· 50% discount on food and soft drinks across all our brands.

· Long service rewards including increased holiday and access to private healthcare.

· Discounted room rates at our award-winning hotels

· 50% off Private Event Space hires.

· Health & Wellbeing Support.

· Mental Health & Legal Guidance.

· Financial Support & Advice.

· Access to a wide range of discounts from well-known brands.

· Access to our Enrichment Days & Events Calendar.

· Apprenticeship Programmes tailored to YOU.

Why you?

• Leadership: Previous experience in a supervisory or managerial role within the hospitality industry, demonstrating strong leadership skills.

• Customer Focus: A commitment to delivering exceptional customer service and ensuring guest satisfaction.

• Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.

• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.

• Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.

The Role:

• Leadership: Assist in managing day-to-day operations, including team supervision, customer service, and inventory control.

• Guest Experience: Ensure exceptional guest experiences through high-quality service, ambiance, and offerings.

• Team Management: Supervise and motivate team members, ensuring high performance and adherence to company standards.

• Business Operations: Support in financial management, including revenue generation, cost control, and budgeting.

• Training and Development: Assist in training and development initiatives to enhance team skills and performance.

• Community Engagement: Build relationships with the local community and stakeholders to enhance brand reputation and engagement.

Ready to take on a rewarding leadership role? Apply now and we will aim to be in touch asap!