Assistant Manager

TN United Kingdom; Warminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as an Assistant Manager at a vibrant Lounge where your leadership will shine! This role is perfect for those who thrive in a fast-paced environment, ensuring every customer leaves happy. You'll be at the heart of the Lounge, supporting operations and driving sales while fostering a welcoming atmosphere. With great perks like overtime pay, a generous staff discount, and opportunities for personal development, this position offers a rewarding career path in hospitality. If you're passionate about creating memorable experiences and managing a dedicated team, this is the role for you!

Benefits

Overtime pay for extra hours

Staff food on every shift

50% staff discount outside working hours

28 days holiday (pro-rata)

Enhanced maternity and paternity pay

Staff party - Loungefest!

Company pension scheme

Long service awards

Power over your pay with Wagestream

Opportunities for personal development

Qualifications

• Experience as an Assistant Manager or Supervisor in hospitality.
• Strong literacy and reporting skills with attention to detail.

Responsibilities

• Support daily operations, including team engagement and customer feedback.
• Drive sales and maintain high standards in the Lounge.

Skills

Team management

Customer service

Sales building

Communication skills

Attention to detail

Problem-solving

Job description

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Assistant Manager - Lounge

Lounges are special places, and what makes them so are the brilliant people who run them. As an Assistant Manager, you'll support the General Manager to maintain excellence across the team, delivering 14 great shifts to ensure every customer leaves happy. You will support the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will be high, but your approach will be unique to you. You'll do it your way. Brilliant!

Key responsibilities include driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the go-to place for the local community. This role is challenging but rewarding if you believe you've got what it takes.

The Good Stuff

• Overtime pay for hours worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• The renowned staff party - Loungefest!
• Competitions and incentives, including trips with our suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career growth
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What you'll bring:

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafés, or coffee shops
• Experience working in a bar environment with food and drink preparation
• A passion for hospitality and talent for managing people
• Driven and persistent in overcoming challenges
• Strong literacy, attention to detail, and reporting skills
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with limited supervision
• Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices

Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.