Assistant Manager

Farmfoods; Birmingham; On-site; GBP 30,000 - 32,000; Full time

Job summary

Join a family-owned business as an Assistant Manager in Birmingham, where you'll lead a dedicated team in delivering excellent customer service. This full-time role offers a competitive salary and numerous benefits, including a generous holiday allowance and staff discounts. With opportunities for career advancement and a supportive work environment, you'll play a key role in ensuring the shop runs smoothly and efficiently. Embrace the chance to grow your career while contributing to a friendly shopping experience that customers love.

Benefits

30 days holiday each year

15% staff discount

Free life assurance

Workplace pension

Training and development opportunities

Smart uniform

Staff benefits package

Qualifications

• Friendly and positive attitude essential for team dynamics.
• Experience in a managerial or supervisory role preferred.

Responsibilities

• Assist the shop manager in running an efficient shop.
• Develop and mentor retail assistants for optimal performance.
• Ensure customer care and shop maintenance during manager's absence.

Skills

Interpersonal Skills

Team Leadership

Customer Service

Reliability

Job description

Assistant Manager - Full Time

We are looking to recruit a new Assistant Manager for our shop in Handsworth, Birmingham. This is a permanent full-time position working a variety of shifts 5 days from 7 each week, usually including at least one weekend shift.

Please note that for full-time positions, we generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & Benefits:

The salary offered for this position is between £30,240.00 - £31,392.52 per annum on a 43-hour contract.

In addition to your pay, you will benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount in any of our 300+ shops on a range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package including a virtual GP, discounted services, cinema tickets, gym memberships, days out, and travel.

Your Responsibilities:

• Work closely with the shop manager to run an efficient shop and provide excellent customer service.
• Develop your team of retail assistants through coaching, mentoring, and feedback.
• Act as the shop's accountable person in the absence of the shop manager, ensuring customer care, quick deliveries, and routine shop maintenance for safety and cleanliness.
• Motivate and guide your team to control operational costs, including shrinkage, waste, and payroll.
• Support the shop manager with recruitment and induction of new team members.

Requirements:

• A friendly, positive, and hardworking attitude.
• Excellent interpersonal skills to build strong relationships with colleagues and customers.
• Trustworthiness and reliability, as you will be a vital part of a small team.
• Some managerial, team leader, or supervisory experience.

Opportunities at Farmfoods:

We offer long-term career opportunities with training programs and promotion pathways to shop and area manager roles. Many senior managers started their careers in our shops, making this a promising start for your career.

About Us:

Farmfoods is a family business committed to offering great value, quality products, and a friendly shopping environment. We focus on delivering a genuine, friendly customer experience and a supportive environment for our team members.

Contract Details:

Position: Assistant Manager, Hours: 43, Days: 5