Assistant Manager

Wickes; Basingstoke; On-site; GBP 26,000 - 31,000; Full time

Job summary

Wickes is seeking an Assistant Manager for their Basingstoke store. This full-time role involves inspiring a team to provide excellent customer service, managing various store functions, and maintaining safety standards. The position offers a competitive salary, bonuses, and numerous employee benefits, fostering an inclusive workplace.

Benefits

Up to 7.5% annual bonus

Up to £300 monthly gain share bonus

Up to 10% employer pension contribution

20% colleague discount

Cycle to work scheme

Life assurance

Financial education & loans

Gym membership discounts

Qualifications

• Experience managing in a fast-paced, customer-facing environment.
• Highly organized and passionate about customer service.
• Capable of inspiring and leading a team.

Responsibilities

• Inspire colleagues to deliver the best customer experience.
• Support multiple functions across the store.
• Ensure safety standards are maintained.

Skills

Customer Service

Leadership

Organization

Job description

Wickes - Assistant Manager Role

Location: Wickes, Millenium Court, Churchill Way West, Basingstoke, RG21 6AA

Interview Date: 22nd May 2025

The Role...

An Assistant Manager is the go-to person in the store on shift. You will inspire your colleagues to deliver the best customer experience and help resolve any issues that arise. Due to the diverse services Wickes provides, you will support multiple functions across the store, from helping customers plan their bathrooms to assisting with deliveries, all while ensuring safety standards are maintained.

Employment Details

Permanent, full-time position, 39 hours per week.

About You...

You should have experience managing in a fast-paced, customer-facing environment. You must be highly organized, passionate about customer service, and capable of inspiring and leading your team to success.

What We Offer...

Our culture emphasizes doing the right thing, benefiting our customers, planet, and people. We support your growth and aim to make your working experience fulfilling.

• Salary from £26,680.00
• Up to 7.5% annual bonus and up to £300 monthly gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including bank holidays

Additional benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial education & loans, Discount platform with savings and cashback at various retailers, gym membership discounts.

Inclusive Workplace & Flexibility

We strive to create an inclusive environment prioritizing colleague wellbeing. For flexible working options, please review our flexible working statement here or mention your preferences during the application process.

Application Details

Vacancy reference #98777

For adjustments during the application process, please contact us here. If you require reasonable adjustments for interviews, inform us when invited. Note: this link is for adjustment requests only; general inquiries or CV submissions cannot be made through this form.