Assistant Manager

The Wateredge Inn; Ambleside; Presencial; GBP 26 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food at Inn collection Inns

Stay at Inns for £1 (Jan–Mar)

1/3 off room bookings all year

£50 on same-day bookings

15% off bed and breakfast for loved-1

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Resumo da oferta

The Wateredge Inn in Ambleside, part of the Inn Collection Group, is seeking an Assistant Manager to support the General Manager, lead the team, and manage daily operations. You will help create a welcoming atmosphere for guests and supervise activities to maintain high service standards.

Ideal candidates have a strong background in food and hospitality, with a passion for customer service and the ability to motivate a team.

Qualificações

• Experience in hospitality and food service is desirable.
• Ability to lead a team and deliver excellent guest service.
• Hands-on and approachable leadership style with strong organisational skills.

Responsabilidades

• Support the General Manager in ensuring the Inn feels like a home away from home for guests.
• Lead a team to deliver company standards and manage day-to-day operations.
• Liaise with Chefs, Management and Suppliers; handle stock taking, ordering and accounts tasks; assist with occasional sleepovers and guest responses.
• Inspire and motivate the team to create a welcoming and efficient environment.

Descrição da oferta de emprego

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you - your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Set in an idyllic lakeside location, The Wateredge Inn in Ambleside boasts one of the most stunning settings in the Lake District. Its beer garden, right on the shores of Lake Windermere, offers breath-taking views of the water and surrounding landscape, providing the perfect spot to relax and enjoy the natural beauty of the area.

You’ll Fit Right Inn

As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.

In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You'll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stock-take and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.

If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you'll fit right inn...

This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team. Watch Terry's video to learn more about our management roles. https://careers.inncollectiongroup.com/join-inn #LI-LA1