Assistant M&E Operations Manager | Lead High-Impact Events

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Perkbox discounts

Cycle2Work

Job summary

The Belfry Hotel & Resort in Sutton Coldfield, England, seeks a Meeting and Events Assistant Manager to drive the events function, leading a large team and delivering exceptional guest service for high-profile clients.

You will work closely with VIPs, organisers, and other departments to ensure flawless service across multiple events, while developing your team and maintaining high standards of operation.

Qualifications

• Driven to deliver exceptional customer service in a luxury resort environment.
• Experienced Assistant Manager who has led large teams across multiple events.
• Inspires and develops your team; promotes our food & drinks offering.
• Fantastic eye for detail and high standards of service.
• Problem-solver who takes initiative and delivers seamless service.
• Able to build strong relationships with guests, peers and managers.
• Excellent communication and organisational skills.

Responsibilities

• Assist the Meeting and Events Manager with hands-on management of functions and events, enhancing guest experience.
• Collaborate with organisers, VIPs and prestigious clients to meet expectations with meticulous attention to detail.
• Liaise with heads of departments to deliver client requests and maintain strong working relationships.
• Ensure the department exceeds targets by managing costs and driving success.
• Assist with training and developing a large team across events.

Skills

Customer service

Team leadership

Event management

Communication

Job description

The Belfry Hotel & Resort in Sutton Coldfield, England, seeks a Meeting and Events Assistant Manager to drive the events function, leading a large team and delivering exceptional guest service for high-profile clients.

You will work closely with VIPs, organisers, and other departments to ensure flawless service across multiple events, while developing your team and maintaining high standards of operation.