Assistant Legal Services Manager

NHS; Cwmbran; On-site; GBP 30,000 - 38,000; Full time

Job summary

An exciting opportunity for an Assistant Legal Services Manager within the NHS, where you will manage inquests and Coroner matters as part of a dynamic team. This role requires excellent communication and organizational skills to effectively handle a demanding caseload within a supportive environment, promoting career development and work-life balance.

Benefits

Flexible working

Occupational health support

Training and development opportunities

Qualifications

• Degree or equivalent knowledge required.
• Specialist knowledge of Inquests to postgraduate Diploma level essential.
• Experience in case management, supporting individuals in difficult situations.

Responsibilities

• Daily responsibility for managing Inquest caseload.
• Communicate with staff across the Health Board including senior members.
• Ensure efficient management of all investigations and inquests.

Skills

Excellent interpersonal skills

Excellent written and verbal communication skills

Excellent analytical skills

Client care skills

Education

Degree or equivalent demonstrable level of knowledge

Specialist knowledge of Inquests, civil claims

Law degree

Tools

Datix or Case Management Systems

Job description

Job summary

An exciting opportunity has arisen for a dynamic, enthusiastic and motivated Assistant Legal Services Manager. As a professional manager working at corporate level across the organisation, the post offers exposure to a broad range of Coroner and Inquest work.

The Assistant Legal Services Manager will be part of the Inquest Team within Legal Services, which is part of the Corporate Nursing Team. Supervised by the lead Legal Services Manager for inquests, the postholder will assist in managing the Health Board's inquests and Coroner matters.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Daily responsibility for the conduct and management of your own Inquest caseload, communicating directly with staff across the Health Board, including senior members of the Executive Team and members of the Board. The postholder will work independently and be a self-managing professional with day-to-day responsibility for oversight and progression of their caseload. Senior members of the team will be available to support. To provide an integral role to ensure efficient management of all investigations and inquests by HM Coroner's office. To ensure sound working relationships internally and externally to deliver a demanding portfolio of work

The post holder will have conduct of their own cases and as such should have relevant and suitable knowledge and experience from a claims, legal, inquest or related investigatory background.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC162-0625-A

Job locations

Grange House Llanfrechfa Grange site

Llanfrechfa district

Cwmbran

NP44 8YN

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This is a challenging but exciting role. The post requires an individual who is able to work under pressure, with competing demands, to strict deadlines, working at pace and with high volume complex and confidential matters. We are looking for an individual who has excellent organisational, analytical, and communication skills, with a desire and capability to work closely and effectively with managers, clinicians, and staff across all disciplines, including Coroners officers and other stakeholders

You must demonstrate initiative and have an enthusiasm to get the job done. The nature of the work can be demanding, requiring strong inter-personal skills with empathy and understanding for others vital, requiring tact, diplomacy and emotional strength and intellect.

Travel will be required between Health Board sites, external stakeholders, Courts and Inquests

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This is a challenging but exciting role. The post requires an individual who is able to work under pressure, with competing demands, to strict deadlines, working at pace and with high volume complex and confidential matters. We are looking for an individual who has excellent organisational, analytical, and communication skills, with a desire and capability to work closely and effectively with managers, clinicians, and staff across all disciplines, including Coroners officers and other stakeholders

You must demonstrate initiative and have an enthusiasm to get the job done. The nature of the work can be demanding, requiring strong inter-personal skills with empathy and understanding for others vital, requiring tact, diplomacy and emotional strength and intellect.

Travel will be required between Health Board sites, external stakeholders, Courts and Inquests

Person Specification Qualifications & Knoweldge Essential

• Degree or equivalent demonstrable level of knowledge and experience PLUS Specialist knowledge of Inquests, civil claims, PTR Regulations to post graduate Diploma level

Desirable

• Law degree
• Legal qualification
• CILEX Member
• Knowledge of Datix or Case Management Systems

Skills & Attributes Essential

• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Excellent analytical skills
• Positive attitude towards change
• Ability to represent the legal service team in a professional manner at all times
• Able to provide and receive complex and sensitive information
• Able to maintain concentration with frequent interruption
• Ability to work in often difficult or emotional circumstances
• Conscientious, confident, flexible and professional approach to work
• Ability to prioritise and organise own work
• Ability to recognise own capabilities
• Evidence of excellent client care skills

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate

Experience Essential

• Experience in a case management role
• Experience supporting individuals in difficult situations
• Experience in a fast paced, high-volume environment, working to deadlines
• Dealing with emotional, sensitive and sympathetic situations
• Writing formal reports and briefings to a wide and varied audience
• Production and analysis of performance data
• Experience of conflict resolution and dealing with difficult situations

Desirable

• Experience of working for or with NHS organisations
• Experience managing inquests, claims or related areas
• Experience of Datix risk management system or other case management systems

Other Essential

• Requirement to work outside normal working hours on occasion

Person Specification Qualifications & Knoweldge Essential

• Degree or equivalent demonstrable level of knowledge and experience PLUS Specialist knowledge of Inquests, civil claims, PTR Regulations to post graduate Diploma level

Desirable

• Law degree
• Legal qualification
• CILEX Member
• Knowledge of Datix or Case Management Systems

Skills & Attributes Essential

• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Excellent analytical skills
• Positive attitude towards change
• Ability to represent the legal service team in a professional manner at all times
• Able to provide and receive complex and sensitive information
• Able to maintain concentration with frequent interruption
• Ability to work in often difficult or emotional circumstances
• Conscientious, confident, flexible and professional approach to work
• Ability to prioritise and organise own work
• Ability to recognise own capabilities
• Evidence of excellent client care skills

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate

Experience Essential

• Experience in a case management role
• Experience supporting individuals in difficult situations
• Experience in a fast paced, high-volume environment, working to deadlines
• Dealing with emotional, sensitive and sympathetic situations
• Writing formal reports and briefings to a wide and varied audience
• Production and analysis of performance data
• Experience of conflict resolution and dealing with difficult situations

Desirable

• Experience of working for or with NHS organisations
• Experience managing inquests, claims or related areas
• Experience of Datix risk management system or other case management systems

Other Essential

• Requirement to work outside normal working hours on occasion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Aneurin Bevan University Health Board

Address

Grange House Llanfrechfa Grange site

Llanfrechfa district

Cwmbran

NP44 8YN

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Aneurin Bevan University Health Board

Address

Grange House Llanfrechfa Grange site

Llanfrechfa district

Cwmbran

NP44 8YN

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)