Assistant Gym Manager: Lead Team & Member Experience

Rock Entertainment Group; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Bonus scheme

Pension scheme

Annual leave 33 days

Employee Assistance

First aid training

Group exercise training

Management development

Job summary

PureGym Group in Birmingham is seeking an Assistant Gym Manager to work with the Gym Manager in delivering exceptional member experiences and leading a motivated fitness team.

You will recruit, develop, and supervise Personal Trainers and Fitness Coaches, while driving group exercise offerings and ensuring service standards. This role supports growth and retention of our membership base.

Qualifications

• L2 qualification in gym instructing and group exercise experience.
• Experience leading fitness staff and teams.
• Commitment to delivering high-quality member service and standards.

Responsibilities

• Deliver an excellent member experience through service and standards.
• Support the Gym Manager to recruit and develop staff.
• Lead Personal Trainers and Fitness Coaches to foster a positive environment.
• Manage Group Exercise offerings and improve GEX provision.
• Drive membership growth and retention.

Skills

Team leadership

Customer service

Group exercise

Education

L2 qualification in gym instructing

Job description

PureGym Group in Birmingham is seeking an Assistant Gym Manager to work with the Gym Manager in delivering exceptional member experiences and leading a motivated fitness team.

You will recruit, develop, and supervise Personal Trainers and Fitness Coaches, while driving group exercise offerings and ensuring service standards. This role supports growth and retention of our membership base.